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Audi A3 (2021) Software Problems


Phil JH
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Purchased a new A3 TSFI e S line in September 2021 - have covered 900 miles to date. Plagued with problems from day one, including one total catastrophic  breakdown within 48 hrs of purchase and to many to mention software issues causing loss of sat nav, telephone communication and radio, numerous initialisation problems and constant SOS warnings, often several times in a single day. Getting nowhere fast with either Dealer or Audi other than being advised that a software update will be available as from 20/09/21 which has now moved to 31/12/21. In talks with Dealer who say they will support me in a “Rejection” process should the problem not be sorted by end of December. Anyone out there experienced similar issues ?

 

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Hi sorry to hear of your troubles, you should not be having these problems and certainly not have to wait until new year for them to fix it, my personal view is that they have all bought the golf cart revolution and are just trying to get rid of what they perceive as redundant stock out of the door before they take on more of the new stock, I have met a lot of people, [cab driver] who have had various electrical problems with their Audis and most of them are under fifteen months old, its good for me for all the wrong reasons as they get cabs to work because the cars are back at the dealers for weeks sometimes, Audi are doing a first class job of destroying a hard won reputation, if that was mine it would be going back with the statement, I want a car that works, I know cars need updates to avoid future problems at around 40k but not 900 miles.

Steve.

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Yes, we are having identical problems. It’s been almost six months now and still no sign of a fix. The car also fries, rather than charges, the phone and doesn’t always restart in one, after stopping at traffic lights etc. Audi make sympathetic noises but they shouldn’t be selling the 3 series knowing there are major issues with it. 

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