Biltub Posted October 14, 2022 Share Posted October 14, 2022 @SouthPawPaul My update in August cured all the issues, hope yours goes as well Quote Link to comment Share on other sites More sharing options...
Sarah C Posted May 31 Share Posted May 31 Hi All, I have an Audi A3 Sline Automatic manufactured August 2020. Bought in May 2021 from Audi Bristol. After few months car went back as it literally died on me driving at 30 mph managed to get off the road. Had a courtesy car for ages while they fixed it. I had a software update carried out in October 2022, it took 3 days! Which was very concerning, the car only went in with heating controls stuck on 1 temperature! Since then I constantly have change key fob battery warning (which I have replaced) child safety lock contact workshop and most concerning a gearbox/transmission problem. When I brake it try’s to accelerate and over revs when on hill descent. Has anyone else had these problems? Very worrying 🥹 Thanks in advance Sarah Quote Link to comment Share on other sites More sharing options...
Steve Q Posted May 31 Share Posted May 31 1 hour ago, Sarah C said: Hi All, I have an Audi A3 Sline Automatic manufactured August 2020. Bought in May 2021 from Audi Bristol. After few months car went back as it literally died on me driving at 30 mph managed to get off the road. Had a courtesy car for ages while they fixed it. I had a software update carried out in October 2022, it took 3 days! Which was very concerning, the car only went in with heating controls stuck on 1 temperature! Since then I constantly have change key fob battery warning (which I have replaced) child safety lock contact workshop and most concerning a gearbox/transmission problem. When I brake it try’s to accelerate and over revs when on hill descent. Has anyone else had these problems? Very worrying 🥹 Thanks in advance Sarah I'd be getting this to Audi asap as it sounds like the cars turning nout to be dangerous. If it bought it on finance it might be worth speaking to the finance company telling them the problems and that the car isn't fit for purpose Quote Link to comment Share on other sites More sharing options...
Sarah C Posted June 1 Share Posted June 1 Thanks, unfortunately I bought it outright, arguing with Audi Customer Services at mo, they are saying it needs a service! Quote Link to comment Share on other sites More sharing options...
Magnet Posted June 1 Share Posted June 1 Hello Sarah, Really sorry to hear of your unacceptable experiences. The ‘needs a service’ condition is as old as the hills. The car must be serviced ( of course at your cost) otherwise the remaining warranty will be adversely affected - a catch 22 situation. You would need to check whether it does, and provide evidence that it’s been correctly serviced since you bought it. The good news should be that any fault reported before the end of the 3 year warranty, will be covered outside warranty. Understandably you won’t have any confidence in the car, and the bottom line could be you trade it in. If you decide to do that, you may find the depreciation may not be as much as you would have anticipated. The bad news is the potential next purchase will be more expensive than anticipated. I’m sorry I can’t offer you anything other than sympathy, but what I would suggest is that you record on one sheet, the timeline of faults and the action taken by the dealer. This should aid your case - without it, it will dilute the case. Kind regards, Gareth. Quote Link to comment Share on other sites More sharing options...
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