hí Guys 

On my B9 (2018) I have a clunking / creaking noise I hear when braking or going over rough roads . I called my regular Audi independent garage in Glasgow city centre , explained the issue and was told there would be an initial £108 charge for diagnostics and road testing.

i have had great service previously but this just seemed an insult as it’s a mechanical issue and can easily be heard with a short drive .

Am I wrong in suggesting this is not normal practice ?

thanks 

B 

If the noise can only be heard when driven then it's reasonable for mechanic to want to drive it. As for the £108 charge, it's a lot cheaper than an Audi dealer.

Yes cheaper but that is a charge just to diagnose initially then there will be the charge for parts and labour!!