ShaunAustin Posted June 2, 2020 Share Posted June 2, 2020 Hi all, In mid march (right at the start of lockdown) the F/O suspension coil broke on my 2015 Avant TDI (Auto). The car is covered by a 2 year Audi warranty. Audi service centers have been shut ever since lockdown and Audi won't even confirm if the fault is covered without inspecting the vehicle. I've been quoted a price of £200 by a local garage. This includes approx £30 for recovering the vehicle (I'm local, so only about half a mile). Is that reasonable? It's frustrating since I've been waiting for Audi to open so I can get it fixed under warranty, however, although the showrooms are open, the service centers aren't. Any advice would be great. Cheers, Shaun Quote Link to comment Share on other sites More sharing options...
Magnet Posted June 2, 2020 Share Posted June 2, 2020 Hello Shaun, I wouldn’t hold your breath about Audi renewing this under your warranty. I could well be taken as ‘damage’ and therefore unlikely to be covered. Your quote of c£170 for renewing one? spring at a local garage - not that cheap/competitive I would have thought, so why not get a couple more quotes before deciding. Kind regards, Gareth. Quote Link to comment Share on other sites More sharing options...
ShaunAustin Posted June 2, 2020 Author Share Posted June 2, 2020 Hi Gareth. Thanks for your reply. I tend to agree regarding the warranty, I think coil springs are often blamed on the road surface. It's been frustrating because Audi wouldn't give me any answer without seeing the car. I have since got another quote from a local garage which was well over £300, so on that basis £200 including recovery seems reasonable. Cheers, Shaun 1 Quote Link to comment Share on other sites More sharing options...
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