Audi Q4 MyAudi app reports charging issue.

[Mark200]

Hi,

I own a Q4 45 bought in late April 25 and to date no real issues except one.

I have a Hypervolt charger programmed to charge only at night, I plug up the car and everything is setup for the night charge.

But I have noticed that after about 20 minutes, the MyAudi app reports that there is a charging issue and it has failed?

I let the charger do its thing overnight and next morning everything is OK, battery charged to 80% and My Audi app reporting correctly.

Has anyone else experienced this or Is this a known issue with the MyAudi app?

Apart from this really enjoying the car.

 

 

 

[cliffcoggin]

Is the report 20 minutes after plugging in or 20 minutes after the charge begins?

[Mark200]

20 minutes after plugging in.

 

[cliffcoggin]

My guess is that the car has noticed the lack of charge 20 minutes after plugging in and is sending the report. (It is known as going to sleep, and some cars can not be awakened again until unlocked.) The Hypervolt charge point knows nothing of that and will begin charging at the scheduled time.

Communication between charge points and cars is supposed to meet a certain standard, but apparently the standard is open to interpretation, so some odd behaviour is not unexpected.

Is there an option to disable this report in the application?

[Mark200]

Cliff

Many thanks for the information, I will have a look to see if this can be disabled.

It does not really cause any trouble; I was a bit worried when I first saw the error but I now know that the car will charge with no issue.

The MyAudi app for the Q4 is not as good as the app for my previous car A3 8Y, at least I could lock the car if I was away from the vehicle not available in the Q4 version.