A6 no sound from radio and media and also mute using Bluetoo

[trafrask]

No sound 2⁰19 

As per title 

[cliffcoggin]

Dan.

How about a longer description of the problem, and what you have tried to do about it. The extra words don't cost anything.

[trafrask]

Hi cliff

Literally as described there is no sound or the sound is muted on radio, media, Bluetooth 

Ths happened 36hrs ago after working fine for weeks 

I've been through all the menus and tried the different options but noluck. Could it be Btooth and should I reset it under reset default menu?

 

One thing springs to mind is that after weeks of dry weather we've had 48hr of heavy rain. Could damp have a bearing on the fault?

Have you experienced any problems like this before? 

Dan

[cliffcoggin]

If none of the inputs produce a sound I have to suspect the amplifier is faulty or the speakers are not connected.

Of course I am assuming the unit actually has power coming into it. Does the radio show any lights or a display?

[Steve Q]

I have to agree with Cliff I suspect it's the amplifier. I'd recommend a diagnostic check to see if any fault codes flag up