Audi A6 (2013) Screen won't pop up

[Saadd]

Hi all

I have an audi A6 s line 2013 plate. The screen just randomly stopped popping up so I can't access anything I normally would on the screen. 

I've also noticed some of the lights on the buttons near the automatic gear shift are either dim or completely out. 

 

The image below is an example of what it should look like.

i''ve taken it to a coding company and they initially thought i needed to replace the part with the cd but that didnt fix the issue. He put some power into the back of the cd compartment and the screen popped so its definitely a power issue somewhere, just no idea where.

all fuses are fine and battery is fine.

Any help please?

[cliffcoggin]

If the battery is more than six years old there's a good chance it is defective, and therefore responsible for the dim lights etc. Get it tested by an auto electrician. Do not use a simple voltage meter as it will not reveal internal defects in the battery.

[Saadd]

5 minutes ago, cliffcoggin said:

If the battery is more than six years old there's a good chance it is defective, and therefore responsible for the dim lights etc. Get it tested by an auto electrician. Do not use a simple voltage meter as it will not reveal internal defects in the battery.

Thanks mate

 

So it might be as simple as just replacing the battery?

[cliffcoggin]

It may well be that simple, but get it tested to be certain. And if the battery does need to be renewed, ensure it is coded to the car to ensure it is charged correctly.

[Saadd]

Its with an auto electrician atm so I'll let him know to double check that 

Thanks buddy ill let you know if it works or what the issue was otherwise 

Best

Saad