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Posted

Hi I have an Audi Q7 2019. Got a problem with alternator and trying to get help and free replacement from the local dealer. They sent a form to complete and I would like to mention the extended warranty of 7 years on the faulty alternators. Please advise how can I get a free replacement, how to speak to them and if they refuse what can I do? Thank you


Posted

Welcome Sergiu,

What is the actual issue with your alternator? 
Does the car have full (Audi) history, with no services missed on not carried out on time? 
Have you read the ‘small print’ in your Extended Warranty’ which usually allows them to get out from under a snakes belly with a top hat on!? 
Current mileage? 
Regards,

Gareth. 

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