I'm a new member saying, "Hi!"

I bought my new A3 2.0TDi S-Line just over a year ago. I'm very disappointed with the voice cues on the SatNav. Here are some examples:

 

1) It seems that every road starting with a '2', eg. A283, is announced as 'a' (i.e. a lower case), so for my example it sounds like 'Uh two eight three' rather than 'Ay two eight three';

 

2) It is often impossible to distinguish between '-ty' and '-teen', eg. 'thirty' and 'thirteen' because emphasis is put on the wrong syllable in the voice cue;

 

3) Numbers like 'eighteen' are pronounced as 'ay-deen';

 

4) The word 'north' is sounds like 'na-worth', whereas 'northeast' is pronounced correctly;

 

5) Many place names are incorrectly pronounced and some are wrong. In the latter, for instance, the town 'Thame' is pronounced as 'Tems' (as for the river).

 

I have taken this up with the dealer who claims that they have had other complaints and, further, that they found no problems on a test drive. Of course, this test drive was a short circuit of the local area where none of these issues would have been apparent. When I persisted, they suggested that I record examples of the offending voice cues! Sure I'm going to drive around the country and attempt to make recordings while driving!

 

This is a SatNav issue and not specifically related to the A3. Has anyone noted such problems? If so, has the matter been taken up with Audi and what was the outcome?

 

Thanks

 

ronp 

 

 

Hi Ron, welcome to the club  :)

 

Unfortunately I don't think there is a way to adjust the pronunciation of the sat nav system, aside from making sure you keep it updated in terms of maps and firmware in the hope that something changes. I could be wrong but I'm pretty sure that's the case.

 

To be honest there is probably not a lot the dealer can do either as they will be reliant on Audi themselves for the software updates. I would be inclined to offer your feedback directly to Audi customer relations and see what they say. They may be able to get someone technical to confirm if there is a fix or software update available now or in the future.