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  3. Thank you so so much for your help I really appreciate it. This is only my first Audi.
  4. I finally got a call from Audi Executive yesterday. The latest is that they are going to speak to my dealership to discuss rejection and buy back under the Consumer Rights Act 2015. I fear we will not be happy with their offer, however, it might be our only good option. If all the intermittent fault warnings should come to fruition, the cost of repair would be phenomenal. It is such a shame, prior to this I was very happy with my car.
  5. Steph, that is news to me about Simon Gray, however I have dealt with Monmotors for 20+ years and I will try to get someone else for you.
  6. Thanks Gareth did not spot that one the second thread is probably out of impatience, usual M.O. Steve.
  7. So sorry to hear you’re still having so much trouble. I am more than happy to support any complaints with you. I am astonished at their lack of support and disingenuousness. I bet there are so many people in the same boat as we are!
  8. What a frustrating reply! They don’t want to take ownership by the sounds of it. I would like to write to the executives at Audi too, to complain not only for the poor customer service and the battle we are all having but also to back up your concerns that they’re not taking the safety element seriously that a key component to a car are failing so quickly in young, low mileage cars. I wonder how many of us it would take to actually make them listen and respond appropriately!?
  9. I rang Bath Audi and you won’t believe it, Simon left last week. They did say someone from his team will call me back. Bristol Audi have emailed me to say ‘Q7is the only car that is covered on this 7yr extension. Audi Uk said last week there is still nothing they can do as Bristol are refusing to support me. I have now rang Audi uk back today to say Bristol have given me false information as I know it is not just the Q7 models. Funnily enough they haven’t called back when they said they would. I would like to write to the executives at Audi to complain not only for the poor customer service but also to back up your concerns that they’re not taking the safety element seriously that a key component to a car are failing so quickly in young, low mileage cars.
  10. I am looking for some help. I have an Audi A5 3.0 TDI V6 Black Edition Plus Coupe 2dr Diesel S Tronic Quattro which I have owned for 4 years with out any issues. Recently I have noticed that it sounds like it is over revving. I can be driving at 40mph, the rev counter will show 1100 -1300 rpm but it sounds like its at 3500+ rpm. Has anyone experienced this or have any idea what the issue could be? Asking here before I take to a garage. Thanks.
  11. Looks lovely! Got good weather now 😉
  12. First pictures of my 2014 S-Line A3 Convertible. I purchased the car back in September. I have had the Calipers coloured red and these pictures were taken when it was recently Ceramic coated. What an amazing finish. I am so pleased with it. Bring on the good weather.
  13. Hello Mark, Welcome. Have you got the same problem? Kind regards, Gareth.
  14. Be careful doing it as one of my glovebox hinges has snapped as the plastic has gone brittle. Definitely try wd40 etc. If it's moving slightly you could put felt on the edges of the glovebox.
  15. I can get that, I was shocked when my gran passed and I was very close to her. I've had to reduce hours as I've been working too much. Always here if you want a chat
  16. Don’t need to. I can open the glove box and put pressure on the open lid at the side and it stops. pretty sure the noise comes from the “hinge” or what ever the lid swivels on at the rear. but everything appears to be covered by trim. Just searched and theres a YouTube video showing how to remove the glovebox lid which looks a bit of a gaff. Was hoping somebody might have an easy fix.
  17. carnt get motvated with things going on my life steve got the phone call you dred on 21st april saying mam had 24 to 48 hours to live she pulled through and was 82 on 25th april and am suffring with my back probs depretion once again killing my thoughts mam dieying
  18. Take the glovebox lid off to see if it stops.
  19. Welcome to the forum you'll find the members on here are a friendly and helpful bunch 🙂
  20. Welcome Jim. Hope we can be of some help if you need us at any time. Enjoy the Q5. Kind regards, Gareth.
  21. Hello Everyone, I'm new on here and also just got a Audi q5, Glad to be part of the forum . Looking to learn all. Thanks for having me !
  22. Gone from none existent when I got the car 6 months ago to mind blowingly annoying now. I think I’ve traced the noise to the right hand side of the glove box possibly where the box hinges at the rear !? I’d like to try and get some lube to it but everything appears to be covered by trim. Any ideas other A3 or Audi owners experienced this ? I’ll put up a video clip later
  23. Two threads Steve - same question!! Kind regards, Gareth.
  24. Hello Avinash, Buying second hand?? I wouldn’t, even if I could find one. Probable solution:- Do a Google search for local-ish commercial vehicle hydraulic specialists/suppliers. They should be able to point you in the right direction to get one made up. Perhaps you could let us know how you get on. Kind regards, Gareth.
  25. I have the same issues. I have reset the MMI, reinstalled then Audi app. deleted the Octopus app even thought I am not on a cheap tariff and its still giving me random charging dates and times. its annoying when you have to keep checking the app to see if the car is still charging. I am going to call into Audi as see if they can help.
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