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Replacement 10 digit code for Audi Connect

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Hi, I have recently purchased a 2018 A4. When trying to set up Audi connect, it asks for the 10 digit code which would have been supplied with the car when it was sold from new. However, as I bought the car second hand, I don't have this code. Is it a simple task to get this code, or do I have to contact an Audi dealer? I want to update the maps on my sat nav, and from what I see I need to have Audi Connect enabled to do this.

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  • 3 weeks later...

I am in that exact same position and will call Audi customer service tomorrow to find out what I need to do. Sales guy wasn’t exactly informative but it was a Saturday click and collect.

If you find out first post here 👍

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