A7 issues

[dy555395]

On 11/8/2016 at 8:59 AM, Trevor said:

It's such a shame that the A7 is giving you problems yet the Q5 isn't...maybe best to swap out the A7 for another Q5 then?

Hi been awhile since I posted. I still have the A7 the problem with  it was the return lines from the injectors were not connected, so just dumping fuel over board, it is now a great car.

I am now have the latest Q5 which is my fourth one. I has been ok until the last few weeks. At less than 10,000 miles the ignition coil pack failed, replaced under warranty. Yet days ago the engine management light came on again, with an Add Blue fault. This was found to be a software fault requiring updated software which was done, fault cleared. Then came the bomb shell, this is not covered by the warranty so I had to pay £179 . If I have this problem then the all latest Q5s must have it. 
Why is this not covered by warranty? I have put this to Audi UK as is not the dealers fault

Best to all

Robert

 

[Steve Q]

11 hours ago, dy555395 said:

Hi been awhile since I posted. I still have the A7 the problem with  it was the return lines from the injectors were not connected, so just dumping fuel over board, it is now a great car.

I am now have the latest Q5 which is my fourth one. I has been ok until the last few weeks. At less than 10,000 miles the ignition coil pack failed, replaced under warranty. Yet days ago the engine management light came on again, with an Add Blue fault. This was found to be a software fault requiring updated software which was done, fault cleared. Then came the bomb shell, this is not covered by the warranty so I had to pay £179 . If I have this problem then the all latest Q5s must have it. 
Why is this not covered by warranty? I have put this to Audi UK as is not the dealers fault

Best to all

Robert

 

That's not good. Should definitely be covered under warranty. What was there excuse for it not being covered?