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Adblue fault no restart in 650 miles

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Had this car since 08/2016 bought when 6 months old, done 26000 miles full Audi Service History. Had this warning come on, previous to this had a recall message to book in for a software update and safety check, have not booked it in yet as been away. Is there a link between these problems?

2 hours ago, Weldted said:

Had this car since 08/2016 bought when 6 months old, done 26000 miles full Audi Service History. Had this warning come on, previous to this had a recall message to book in for a software update and safety check, have not booked it in yet as been away. Is there a link between these problems?

Hi quite possibly the answer to this is yes, especially if the car has had no prior updates during your ownership as the dealers wont do them automatically, so you have to ask and they have to charge, the updates are normally for the first four years, these are to counter known problems that the dealers have found during service, after four years they don't do anymore updates as they say they have covered most upcoming faults, my niece has had a MINI 1from new which started to run badly last summer, the car was bought new in 2010 and had never had an update so when we took it to a BMW specialist I know he said yeah no probs the update will take ten minuets, forty five minuets later it was still down loading, but to be fair it went like a rocket after.

Steve.

  • Author

Hi Steve, many thanks for your reply I will book it in when I am back home. To be honest I have lost faith in my local dealership. I bought this car from another dealership at 6 months old but they have been the only ones to service it etc. I had a service plan with them from the start, had the cam belt changed by then etc etc. two and a half years ago I had a major service by them and mot. On the service report it stated the rear discs and pads required replacing and both rear tyres were cracked and one was starting to perish quoting over £1500 to do this work, but no advisories on the mot.

To date the car has only done 26000 miles and I had new tyres fitted (not by them) at 18000 miles. Not happy with this I took the car to the local bus depot for an mot it passed with no advisories, and it also passed the second mot since their service no advisories, so wary of getting a true diagnosis 

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