Front Suspension Collapsed

[MandyWilliamRaff]

Hi folks, 

We have just come back from holiday to find that our 2012 2.0 litre, turbo diesel Audi A6 Avant has dropped suspension on both front wheels. There was no warning or any strange noises prior to us parking the car up a week ago. Not sure if this car is equipped with air suspension but it is just an entry level A6, not an S-line.  I have never known a car snap both front springs at the same time or for any suspension issues to happen at the same time on both wheels.  I have no way of checking at the moment because the front of the car is more or less slammed to the road. 

Any advice / information in this regard would be greatly appreciated. 

Mandy 😏

[cliffcoggin]

Springs simply do not break when motionless, so it must be air suspension which is known to have problems with leaking bags, compressor failure and height sensor faults. If the car is undriveable it will have to picked up and taken away for repair.

[daveyboy1967]

Where was the car parked while you were away mate? Just wondering because there have been a lot of horror stories in the press recently about airport parking companies using (and often damaging) vehicles while the owners were away.