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App Sending Notifications

Featured Replies

Can I ask, does anyone have their app working properly and get notification's that car is unlocked or alarm going off?

I am not talking logging into the app to find this out.

I am meaning getting a message sent to your phone.

Mine has never worked and even after the new update still does not work.

I get app notifications about the charging status and I had a notification once about the alarm but nothing else (i.e. no locked/unlocked notifications).

  • Author

OK, at least you got the alarm once.

I have never had this.

Makes the security feature of the app pointless.

  • Author

Still chasing Audi and this is the latest reply,

Thank you for contacting Audi UK regarding your concerns about our Audi Connect App.

We understand your frustration and appreciate your patience over the past 12 months.

We recognise the importance of the advertised security features, such as notifications for unlocked doors and alarm activation, and we regret that these have not been functioning as expected. We also acknowledge your point that this issue is not isolated to your vehicle, and that other users have reported similar experiences.

While we are aware of the feedback surrounding the app and the impact it has on customer confidence, please be assured that your concerns have been escalated to the relevant technical team. Audi is committed to resolving these issues and improving the functionality and reliability of the app.

At this stage, we are awaiting further updates from the Audi Connect team regarding the resolution of the notification and security feature concerns. The digital Team will continue to monitor progress and will share any developments with you as soon as they become available.

If you require further assistance from Audi Connect, please feel free to contact them using the details below:
Email:[email protected]

SO AFTER 12 MONTHS NOTHING??????

Response from Audi regarding push notifications in the event the vehicle is left unlocked.

image.thumb.png.2beb8014e315e769ab38a6786d105a53.png

  • Author
50 minutes ago, vdh_19 said:

Response from Audi regarding push notifications in the event the vehicle is left unlocked.

image.thumb.png.2beb8014e315e769ab38a6786d105a53.png

Interesting, not had that in 12 months.

Does not say anything about the alarm?

So you have to log into your app, hoping it works as mine does not all the time just to check you have not forgot to lock the car.

How stupid and strange as when I brought the car I was told you got notifications for both.

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