Sorry if this has already been asked, I recently purchased my A3 (16 plate) from Bexley audi, and had the supagard added on. My mum has the same protection on her Aygo which is a 63 plate, and she received a full kit with hers. If supagard is purchased, should I also have received this kit? Thanks in advance xxx

Hi lucieann, I got a full pack of autoglym products with mine, shampoo, wax wheel cleaner, microfibre cloths etc. Normally standard when you have the supaguard applied

Better advice would be to simply reject the "offer".  It's a massive money making scheme for the dealer network, almost all "profilt" as the actual products used are (or at least have) off the shelf (or equivalents).

Either spend the money on buying your own detailing (cleaning, polishing, sealing, waxing) products from a reputable supplier (such as clean your car), or pay a proper auto detailer to do a correction with a DA/rotary (even a brand new car will likely need one, my 2013 A4 did) and then a decent seal/wax for you.

Money spent on "supagard" or equivalent "services" is just money down the toilet in my experience.  Surprisingly on the A3 Saloon order I made this week, I've ditched all of the dealer offered "services" (GAP, Wheel protection, gardX) as they are either useless, or available elsewhere not only cheaper, but with better products/services (such as ala.co.uk for the GAP insurance).

Granted this is now "after the fact" so you are stuck with what you bought, but I'd still recommend getting some advice from somewhere like detailing world and then either buying some vastly superior products, or just paying a specialist to do it if you don't fancy the graft.

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A good auto detailer will Ceramic coat it. far superior to dealership products and lasts more then 6 months.
and normally you dont pay much more then what they charge for dealership protection...which is applied to an unprepped car.