Hello Paul,
I would suspect that you use Halfords to service this virtually new car - worth tens of thousands of £s, to save a little money. If your Halfords centre is anything like my local one, their tool chests are surrounded by a certain three letter national motorfactor’s own brand filters - emblazoned by a once respected bought out brand name. Would I use them on our 175K car? No, I would use well respected aftermarket ones, but of course it’s your call.
Can we take it that they are able to formally record this servicing information on VAG’s computerised service history system -?
I doesn’t surprise me that VAG are not making it easy to extinguish servicing lights, and really who can blame them?
Please don’t think I have any support for main dealers, but I do think - for right or for wrong - that using them during the warranty period does give you a better chance of getting warranty claims sorted. After that, simply use a trusted local garage.
Kind regards,
Gareth.