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Steve Q

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Steve Q last won the day on March 12

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About Steve Q

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  • First Name
    Steve
  • Gender
    Male
  • Location
    Leicestershire
  • Audi Model
    Audi A6
  • Audi Year
    2002

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  1. Hi Steve,

    Bit of a long story.Was offered service plan on purchasing car (March 2017) at £803.58 for 4 annual services.Went with this as it seemed a good deal.2 weeks later received letter from my Audi dealer asking if I wanted a service plan.Told them I had one.They said they could not find a record of this.

    Long story short, after a blizzard of emails after 6 months got refund of £803.58 ,still no service plan.

    Went for 1st service (2 yearly) last week cost £388.39.

    I just wondered if anyone else had experienced difficulties getting a service plan honoured.

     

    1. Steve Q

      Steve Q

      This sounds very odd but it might be worth you finding out if the service plan you took out was an Audi one or in fact a dealer network service plan. Hope that makes sense. As they've refunded you, it might be worth you ringing Audi to arrange an official one over the phone. 

      Cheers

      Steve

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