Jump to content

Fuel rail issue


Bris14
 Share

Recommended Posts

I'm just wondering if there are other A3 owners that have had issues with the fuel rail/fuel rail bolts?

My car is currently with Audi as the fuel rail bolts have backed out of the fuel rail and damaged the seals. The day it happen I had only driven roughly 2 miles. 1 mile to shops, 1 mile home. It was the mile home were the cabin filled with the smell of fuel and, drained all my fuel and the engine cut out requiring the car to be towed home. Audi mechanics are claiming it's a wear and tear issue. 

I did some research as I wanted to understand the issue before paying the bill, I found people having the same issue but with different brands, Skoda, Volkswagen, Seat (all of which are owned by Volkswagen). It seems to be vehicles built between 2015-2018 with 1.2/1.4 engines. Audi has also had recalls in Europe for fuel rail bolt issues but for A4/A5/A6. 

I have spoke to Audi UK as I wanted more information as to how often this occurs, to highlight the issue as it could be a fire risk and to ask why other models had recalls but not the A3. The overall outcome was they can only trust the mechanics who looked at the car because a recall isn't currently in place for the A3.

Any information would be greatly appreciated as I'm just trying to understand the issue.

 

  • Like 1
Link to comment
Share on other sites


Exactly the same happened to me this week on my 66 plate 1.4 A3. Bolts sheared on the fuel rail and fuel started leaking out and engine wouldn’t start( also at the supermarket!). As I’m out of warranty I took it to an independent mechanic I know who couldn’t work out how this had happened. Worth letting Audi know? 

  • Like 1
Link to comment
Share on other sites


On 9/15/2022 at 3:29 PM, David Q said:

Exactly the same happened to me this week on my 66 plate 1.4 A3. Bolts sheared on the fuel rail and fuel started leaking out and engine wouldn’t start( also at the supermarket!). As I’m out of warranty I took it to an independent mechanic I know who couldn’t work out how this had happened. Worth letting Audi know? 

Yeah I'd say it's worth getting in touch with Audi UK customer services and/or your local dealership to report it. It helps to narrow down if there is a batch of cars out there with an issue. 

I'm still chasing Audi for information, I'm interested to see if the A3 uses the same set up as the A4/A5/A6.

Link to comment
Share on other sites

  • 2 months later...

Thanks Sophie, 

Did you question it with the dealer, and raise a complaint? 
 

Incidentally Sophie - would you be kind enough to correctly fill in your location. 
 

I wonder if Alex ( the original poster) could give us an update on whether he got any further with this. 
Kind regards to you both.

Gareth. 

Link to comment
Share on other sites

Hi,

Definitely report it to your local dealer and Audi UK customer services. The more reports, the more likely they are to help customers out! Unfortunately at the time for me, Audi stood firm and denied it was a build problem/faulty part. The best admission I got was from the lead mechanic for my local Audi dealership, he said that this issue shouldn't occur especially at the mileage my car had done (40k). The dealership said there was no recall out for the vehicle so it's the customers problem, Audi UK said the same thing. I do believe this is the start of a bigger problem that Volkswagen will have so I got Audi to repair it and will push for a refund if it becomes a recall in the future. I got Audi to send details of the parts used and how it's repaired, touque tension used etc just as evidence in the future. 

I have spoken about this to a few people and someone mentioned about the change of fuel type (E10) potentially adding pressure to the fuel rail. I haven't looked into this though so just a thought. Is there anyone that has knowledge on this? 

Alex

  • Like 1
Link to comment
Share on other sites

Hi unfortunately I didn’t as I wasn’t sure if this was a common thing. I’ve only had the car for less than 3 years and it’s at 36k miles. Was surprised how it could happen but didn’t get much information on it and my local Audi just fixed the problem as my car engine was struggling to turn on and the strong smell of fuel. I have updated my location now. I’m actually quite hopeless when it comes to cars and after googling it lead me to this page which I’m glad as this could be a bigger issue Thanks. 

Link to comment
Share on other sites

19 minutes ago, Sophxo said:

Hi unfortunately I didn’t as I wasn’t sure if this was a common thing. I’ve only had the car for less than 3 years and it’s at 36k miles. Was surprised how it could happen but didn’t get much information on it and my local Audi just fixed the problem as my car engine was struggling to turn on and the strong smell of fuel. I have updated my location now. I’m actually quite hopeless when it comes to cars and after googling it lead me to this page which I’m glad as this could be a bigger issue Thanks. 

I'd definitely still call Audi UK customer service and let them know. They can view the batch of cars your car was build alongside. My car was built late 2016, I'd be interested to know if your car was in the same batch as mine! 

Audi know there is a fuel rail issue within the brand and have been forced to recall certain models, that was due to a certain amount being reported. They are simply ignoring other models until enough reports are made or as horrible as it sounds, a car goes up in flames.

Alex

Link to comment
Share on other sites

Called Audi Customer services today they just said car hasn’t had anything at all logged prior like this. Not much help. Called local dealer to ask what cause was to be told it’s a very uncommon thing and not my fault at all. A vibration in the engine causing the bolt to come loose into the pressure seal of the fuel line? But apparently shouldn’t happen again. Not sure what to think now to be honest.

Link to comment
Share on other sites

Many thanks Sophie,

Of course, it’s not my business, or car, or wallet, but it’s an individual choice whether anyone pursues an issue or not. Some are prepared to just pay up and move on, or perhaps try and get a dismissive response from Audi and their dealers, and accept it. Others justifiably keep at it until they get some sort of recognition of an issue. It’s just a mix of what is an isn’t acceptable. 
If you are unsure what to do next Sophie, then it sounds as if you have had an initial try, and now feel you just accept what you are told - and that’s absolutely fine if the issue ends there without further hassle.

Kind regards,

Gareth. 

Link to comment
Share on other sites

Yeah I got the same response originally (nothing been logged previously, supposedly). One of the reasons why I questioned them in the first place was because I saw others having the same issue, 1 in particular where he called out Audi on Twitter and Audi UK customer services responded to him publicly (I also commented on that thread). I get a sense that there is poor communication internally within Audi, both dealership and Audi UK. I actually spoke to Audi UK again yesterday for an update on the issue and they said a manager would get back to me. 

Like Gareth says, it's up to the individual whether to pursue or not. Even though I don't own the car anymore, I'm still happy to chase them, I will let you know if I have any breakthrough with the issue.

Alex 

  • Like 1
Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

 Share




×
×
  • Create New...

Forums


News


Membership