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Posted

Hi to you all

We have a 2013 cabriolet with 75k on the clock and a full Audi service history, owned her for about a month now and are enjoying the open top driving so much.

However, recently on a long run back from relatives the coolant level indicator came on, so stopped and checked the level and needed to top her up with 1/2 a litre of coolant, bought at the garage I stopped at.

2 weeks later, the coolant level indicator came on again, only this time telling us to stop immediately and turn the engine off, we did this and checked the level again, only this time it was right at the bottom of the coolant reservoir.

My question is, are there any known problems with the coolant levels on this model, I cannot see any obvious leaks or wet patches when I move the car from a standing position off my drive.

 

Any help will be gratefully received, we really love this car and my wife - who owns the car wants to make we can sort out the issue.

 

Thanks in advance for any help

 

 


Posted

Don't forget your consumer law. If the item (car, TV etc) goes faulty in the first 6 months of purchase it is assumed the fault was there when you purchased it, therefore you're entitled to a refund. So the dealer you bought it from should fix this. 

If you've bought it on finance (even partially) then you could ring your finance company, explain the situation and tell them "the vehicle isn't fit for purpose" and as such you want to end the finance agreement. 

This should get the finance company to get involved and hopefully sort it quicker. As let's be honest, a finance company has a bigger legal team than you or I. 

Besides this: 

Are the carpets wet? If so could be a leaking heater matrix. 

Could be caused by a cracked expansion tank. 

Failed expansion tank cap. 

Is there any white smoke out of the exhaust? 

Is there any mayo looking substance whee you'd put oil in? 

Posted

Hi Steve
Thank you for the reply

No mayo on the oil filler cap, no smoke out the exhaust, carpets are dry.

We do have a very good 6 months warranty on the car, so will speak to the dealer. 

The expansion tank cap seems to seal well, I will also check for a crack.

Odd question this, when we use the A/C, could that be a part of the problem, or are they completely separate systems.

 

Thanks again

Posted

Well done for having a look. Glad carpets are dry and no mayo. 

Yep separate systems. The AC system will leak water out to some degree. 

Glad you've got a warranty. You keep putting pressure on the dealer to sort. Please keep us posted on how you get on 🙂

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