Hi guys. Was picking up my brand new SQ5 first edition today from Poole Audi. While going through the handover a warning msg kept coming up saying “Audio for outside (?) mode not working see dealer.” After finishing the handover the Sales guy refers it to Tech guy who informs me after looking at it he sorted it and all is fine. Wife and I decided to go for some food close by because we live in Weymouth about an hour away. On way there msg flashed up again. When we were leaving restaurant,msg flashed up again and en route back to dealer.

Long story short we have had to leave it with them (we have a Q3 loan car from them) to get on to Audi UK to find out how to fix it and don’t know how long it will take to sort. Good job the wife was with me or I might of blown a fuse. What I’m asking is should I be seeking some sort of good will jesture if and when they fix it?

Hello James,

No harm in seeking some token of goodwill, but I would doubt you will get much out of them. Let’s hope I’m wrong.

Kind regards,

Gareth.

1 hour ago, Sweetafton said:

What I’m asking is should I be seeking some sort of good will jesture if and when they fix it?

You have nothing to lose by asking, but I reckon your chances are slim. If there was genuine goodwill by the dealer you would not have to ask for it.