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Fuel Contamination


DW1
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Hi everyone

My Audi has a bill for nearly £4K!! It's a 2015 S-line 2.0 tdi. It just conked out and after getting it towed and examined by Audi they told me it was contaminated fuel issue. Showed me a video of milky white liquid with sediment in it. Either from a miss-fuel or contaminated fuel. Miss fuel is impossible as I have receipts from garages as I keep them for work all with Diesel. 

This is a disaster for my family with Christmas coming and needing the car for work. Money is beyond tight! Audi said £6K but the independant estimate attached says £4K. 

Just looking for advice on if this sounds accurate, are parts cheaper and available on eBay etc. Some garages don't want to know as it's a big job. Will a garage take the car and pre-bought parts and only charge for labour?

All and any help greatly appreciated. 

Merry Christmas everyone.

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Wow thats a shocker on top of xmas m8 :(

i`m sure you can source the parts cheaper or show a local trusted garage whats needed and get them to source the parts and give you a quote for the job if anything you wont be paying £700 in labour 

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White milky fluid in fuel system sounds more like water contamination. Had this on an old VX soon after I filled up at Sainsburys. 

Contacted them and sent them the claim - they repaid the bill but it was more obvious that they were at fault as they had a few claims hit them at the same Forecourt on the same day. 

Free water in diesel will drop to the bottom of the tank immediately so I would expect the damage you have experienced to be from  your last fill up. 

Any garage would not appreciate you turning up with the parts and be asking for labour only.

Have you sought the advice of a diesel specialist? http://avon-motors.co.uk/ Audi are steep on labour but I would also look at a full fuel flush if possible before going down the road of system replacement. 

 

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Welcome to the forum David, 

You'll find the members on here are a friendly and helpful bunch :) 

Sorry to hear of your situation, and I have to agree with Tom on this. I would argue that if it was fuel contamination then they should be replacing all the fuel lines as well but the fact they are not on the bill I find odd. I used to work at a Volkswagen service department and you had to change the fuel lines, hoses, pumps and everything except the tank. 

The bill sounds about right and any trusted garage who know you should be happy with you to buy the parts independently. 

Sorry I can't help more 

Cheers

Steve 

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