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Welcome to the Audi Owners' Club - An Independent community!

Membership is completely free, and our community is built by enthusiasts, for enthusiasts. We’re a proudly independentnon-official club, so all the help and opinions you’ll find here come directly from members with real experience of Audi ownership.

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New Audi Q5 TFSI

Featured Replies

Hi

Ive used this forum quite a lot when I owned a A3 recently purchased a Q5 2.0 TFSI S-like plus from a local Audi specialist.

I picked up the car last Saturday and drove it around all day and fell in love with it! Went out Sunday morning to give it a wash etc and it wouldn’t start. RAC came out spent 3 hours on it and still couldn’t start it! It got picked up on a low loader on Monday morning buy the dealer. The dealer has been great given us a courtesy car and aren’t trying to dodge paying for the repairs. They say the seal has ruptured on the ECU so the ingress of water has sent the car mad (understandably).

My question is should I be retuning he car and ask for my money back as I worried this may be a bit of a “nail” or should I let them return it to me an hope nothing else goes wrong in the long run?

 

If the dealer is happy to pick up the bill putting the car right i would stick with the car m8 try and get the dealer warranty extended for your piece of mind and ask for the recipts of work carried out if possible

  • Author

Yea I do agree with you Paul but a little voice in the back of my head is saying get rid! Ha ha I’ve asked for all the warranty etc in writing. I’ve already got the standard 3 month RAC warranty and they say there should be at least 12 months on the ECU

This is a tough one Robert. One the one hand I can agree with Paul if the garage are willing to foot the bill. However on modern, high tech cars electrical issues can cause numerous issues later down the line if that makes sense especially if the ecu is damaged. 

I'd be tempted to ask for your money back as it is (in my opinion) a big risk. 

Cheers

Steve

  • 1 month later...

Hi

After reading this i am bit worries ? What is ECU ? i am putting deposit to buy a Audi Q5 2014 reg 2.0 TFSI   s Line Will this be a common problem ?

 

  • Author

Hi there is a recall on the coolant pump that wasn’t done on my car. The coolent pump had been leaking on to a connector that had then capillaried up the cable in to the ECU. The ECU is basically a computer that does most of the functions of the car. I’ve had mine fixed under warranty and haven’t had any problems since

Hi

thanks for letting me know what happened as your intial post says happened after you washed the car ? any way problem solved enjoy the car , i have put a deposit for a Audi Q5 2014 2.0 TFSI S Line Plus Audi Approved one but the price is sky high £25500  milage is only 20,000  so any suggestions .

  • Author

No problem, no it didn’t happen after I washed the car I was just about to. They said they water had been creeping in for a while and it reached a point where it caused problems the day after I bought it! I see it as lucky now as it could have happened 6 months down the line! My only suggestions would be to get as much as you can for your money, ask for all the recalls to be done and get the paperwork, get a full diagnostic, inspect the car carefully in the dry and get and dints etc repaired. The laws are now different when buying a used car and the buyer has a lot more protection than before

2 minutes ago, Perci said:

No problem, no it didn’t happen after I washed the car I was just about to. They said they water had been creeping in for a while and it reached a point where it caused problems the day after I bought it! I see it as lucky now as it could have happened 6 months down the line! My only suggestions would be to get as much as you can for your money, ask for all the recalls to be done and get the paperwork, get a full diagnostic, inspect the car carefully in the dry and get and dints etc repaired. The laws are now different when buying a used car and the buyer has a lot more protection than before

 

Hi

As mine is an Audi approved one it comes with one year Audi warranty and one year road side assistance also .that is the only peace of mind i got for a year !

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