Heathwood Posted October 30, 2020 Share Posted October 30, 2020 Hello,I am asking this question on behalf of my wife, who has a 69 plate A1. This is a basic question, but the vehicle clock seem to keep losing its time setting. After the clocks going back last week I used the touchscreen display set the time to the current time.聽 However the time setting lasted barely a day and it is now shoeing 00:00 instead of the current time. Has anyone else noticed this strange feature? All replies are appreciated. 馃檮 聽 Quote Link to comment Share on other sites More sharing options...
Heathwood Posted October 30, 2020 Author Share Posted October 30, 2020 I suppose I should have looked further down the Forum to see that other people have these problems as well. Has this now been resolved I wonder? 聽 Quote Link to comment Share on other sites More sharing options...
Steve Q Posted November 9, 2020 Share Posted November 9, 2020 As it's a 69 plate, I'd advise getting Audi to have a look as it's under warranty. It shouldn't go back to 00:00 after you've set it.聽 Quote Link to comment Share on other sites More sharing options...
Heathwood Posted November 9, 2020 Author Share Posted November 9, 2020 Thanks Steve, we will do exactly what you suggested. 馃檪 Quote Link to comment Share on other sites More sharing options...
Graeme60 Posted March 26, 2021 Share Posted March 26, 2021 Hello,聽 i have a 20 plate and the clock randomly resets the time. The day date聽is unaffected. I have spoken to Audi who made me aware of a software update. I made an appointment then the dealer cancelled the appointment stating that the SD card with the software update was car specific and they had to order one in for me. 聽 Quote Link to comment Share on other sites More sharing options...
SaverRate Posted April 3 Share Posted April 3 So turns out the software update required is 2060208/9. Dealer is charging 拢60 diagnostics plus 拢160.00 for the update聽 Quote Link to comment Share on other sites More sharing options...
Steve Q Posted April 3 Share Posted April 3 7 hours ago, SaverRate said: So turns out the software update required is 2060208/9. Dealer is charging 拢60 diagnostics plus 拢160.00 for the update聽 聽Ow that's naughty, as I thought software updates are FOC and classed on the system as a recall. Or they used to be when I worked at Volkswagen聽 Quote Link to comment Share on other sites More sharing options...
SaverRate Posted April 3 Share Posted April 3 8 minutes ago, Steve Q said: 聽Ow that's naughty, as I thought software updates are FOC and classed on the system as a recall. Or they used to be when I worked at Volkswagen聽 On previous cars I never paid a diagnostic fee either it was always waived! However this time they charged 2 fees with the 2nd discounted (I was told 2 issues were looked at so 2 fees). I wasn't impressed. I tried arguing it but to no luck.聽 I questioned it and was told Audi charge the dealership for software updates so take it or leave it. Even when I said its a known issue and should have been sorted by the previous owner under the Audi Warranty.聽 拢1600 worth of fees and items needing to be fixed (luckily third party warranty is covering most of the items).聽 聽 I am selling the Audi once its fixed...聽 Quote Link to comment Share on other sites More sharing options...
Steve Q Posted April 3 Share Posted April 3 41 minutes ago, SaverRate said: On previous cars I never paid a diagnostic fee either it was always waived! However this time they charged 2 fees with the 2nd discounted (I was told 2 issues were looked at so 2 fees). I wasn't impressed. I tried arguing it but to no luck.聽 I questioned it and was told Audi charge the dealership for software updates so take it or leave it. Even when I said its a known issue and should have been sorted by the previous owner under the Audi Warranty.聽 拢1600 worth of fees and items needing to be fixed (luckily third party warranty is covering most of the items).聽 聽 I am selling the Audi once its fixed...聽 Do t blame you. It's bang out of order聽 Quote Link to comment Share on other sites More sharing options...
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