I have a 2022 Audi A5 Cabrio Black Edition ex demonstrator which has to date done 21,300 miles. I do around 5,500 miles annually. Shortly before Christmas 2024, during the extremely cold weather spell, the drivers digital display failed to come on for around 20 minutes and this situation was repeated on a daily basis ever since. Sometimes it cna take seconds to appear and on other occasions it can take up to 30 minutes before the display reveals itself. When it does appear it functions perfectly. (I should add this is not the MMI screen but the driver's information screen containing speedo, rev counter, fuel and mileage etc...behind the steering wheel.) I have had it checked with my Audi dealer who say the equipment is not faulty and can only suggest replacing the digital display unit at a cost in excess of £3k !!  I felt that  it was a cold weather issue affecting either the connectivity or software but they are unable to diagnose nor repair any fault.

Has anyone else suffered any such similar ;problems or issues and if so how did they correct or resolve it? This morning I took the car out at midday, in 14.5 degrees temperature, and the screen functioned immediately I opened the door as it should do.

I would welcome and thoughts or suggestions

As Audi are claiming an issue with the cluster id recommend you look at instrument cluster repair specialists local to you. 

 

Thanks Steve Q. I will investigate although I am not sure there are any around here   Any suggestions please let me know 

Steve..just to let you knows I have not ignored your response. I have tried a couple in Nottingham who are unable to help, but now have another local contact as well as one in Leicester who I am trying.

No probs at all bless ya. This is the one I've found: 

https://www.autotronics.co.uk/repair/services/instrument-cluster-repair?utm_source=google&utm_medium=cpc&utm_campaign=instrument_cluster&gad_source=1&gclid=Cj0KCQjw-e6-BhDmARIsAOxxlxXmJjPcpBZ9CX-5GW27wCUnCoQCEFddozz7xypK7zvgr-FxybcPyZUaArcqEALw_wcB

Yes, I contacted them early this morning and they are able to help but I have to send the unit to them. They don't disassemble the unit from the car.

1 hour ago, PRC said:

 but I have to send the unit to them. They don't disassemble the unit from the car.

That seems to be normal for such companies. If you can not do it yourself you will need to get a garage to do it.