I have had my etron from new and had an issue with a radiator. Audi advised me that m warranty was null and void as their computer is telling them that I had a performance enhancing chip fitted and now it has been de-activated. The car has only ever been in an Audi Garage and I have no idea why they are telling me this is the case. I just wondered if anyone else has had any experience of it. 

 

Thanks,

 

All work done by Audi dealers will have been recorded on a central database, so even if you bought the car from one garage and serviced it at another any modification should have been recorded. Logically then, either this special chip does not exist and the garage is mistaken, or the chip does exist and has been fitted by a non Audi garage.

To add I doubt any Audi dealer would fit a performance chip. 

Were the replies of any use to you Michael?

Do you know if Audi would be able to tell me the date of when the chip was fitted?

I do not, but given that it is the cause of warranty cancellation I suggest you return it to the vendor.

What progress on this Michael?

We have gone back to the vendor and waiting for their response. 

Please let us know the outcome.

Note that this is a forum in which information is supposed to flow two ways, so we do expect some sort of acknowledgement or response from members to those who having taken the time to answer without us having to nag.

Evidently Michael is not going to update this topic so I shall stop watching it.