Hi all,

 

I’m trying to find other UK Q4 e-tron MY2022 owners on software 3812 who have experienced the following fault:

 

After Audi activated paid Navigation / Audi Connect / Infotainment, the climate control will only decrease temperature and remains permanently stuck on “LO”.

All controls are affected (screen, buttons, steering wheel).

 

My dealer is currently diagnosing this as a “control board failure”, however the fault appeared immediately after Audi’s digital feature activation, so I’m trying to establish whether this is actually a software / MIB3 parameter issue rather than hardware.

 

If you’ve had:

• The same LO-only temperature fault

• A successful repair (especially software based)

• A dealer who fixed it properly

 

I would really appreciate hearing which dealer you used and what the actual fix was.

 

Thank you.

Any help would be help resolve this dispute 

Are Audi denying they're to blame? 

If so if recommend a second opinion from an other Audi dealer and Audi independent specialist. 

Also you could open a case with the motoring ombudsman but tis will be at least a 6 month wait. 

Thanks Steve. They are saying it’s a coincidence that after the download the heating switch stay on low and will not increase.  We’ve put all the details In Chat GBT and it’s saying it’s a known fault on this model. Yet still they are not willing to pay for the fix