Hi All i have 2021 q7 with a steering issue, when on local roads the steering sort of does its own thing pulls left or right when it wants too feels very unsafe, steering wheel feed back limited dealer says thats the way it is. its ok on motorway maybe a little heavy. its unsafe to do more than 45 on a two lane country road with out the fear of leaving the lane

any thoughts please

David

It sounds like the front wheel alignment is wrong. Has any work been done on the front suspension or steering? Has it been in a crash? Have the front tyres been changed?

Hi thanks for the response bought from a Audi garage in august 25 full service and mot not been in a crash, not had any work done at all and still on the tyres it came with which are 6000 miles ago the master tech people have driven it and say its not right been through the garage at Audi and no faults found, they are all at a mystery that it drives so bad

 

Does the car have lane assistance? If so, can it be switched off?

it does have lane assist and doesnt make sure any difference if i turn it off

 

In that case I return to wheel alignment as a first step. I suggest you get it checked/adjusted. Most tyre places can do this at much lower cost than Audi.

If the alignment is fine then it time to consider wheel bearings and suspension bushes.

Please let us know the outcome.

Hello David,

Dare I ask if you or anyone else has checked and adjusted the tyre pressures when cold? 
Yes, I know it’s straight from the book of the Bleeding Obvious, but…..

Regards,

Gareth. 

2 hours ago, david sharland said:

it does have lane assist and doesnt make sure any difference if i turn it off

 

Hi lane assist is the Bain of all VAG owners my Passat pulls all over the place on country roads if it even thinks it can see the faintest trace of a white line, I suggest turn it off and then go and get it four wheel tracked with a Hunter equipped garage the guy I use reckons a lot of them are out of line from the factory, once its been tracked you will have a noticeable difference in feel and handling, but the biggest factor with vague handling on your car is the big fat tyres.

Steve.

Was he above information helpful David?

Hi yes many thanks. after discussions with the technical guys at Audi they have no fix! so we came to a resolution and they have bought the car back. cant fault the sales chaps for this and they were very fair as done 6000 miles in  6 months. fair play to the dealer

 

Glad you have a resolution David, though worried that Audi can not, or more likely will not, fix the problem. God help the next person the dealer will undoubtedly sell the car to.

it was my thought that they will just put the car into auction and wash their hands of the problem. such a shame as generally a comfy powerful car.

Dave