Adrian Mepham Posted November 11, 2017 Share Posted November 11, 2017 Hi everyone, I'm new here but hopefully someone will be able to shed some light on my SatNav update saga with my local Audi dealer. I have so far taken my 2009 A6 3.0 TFSI to the dealers three times to have the SatNav updated and I'm still not sure it's been done properly. All I have to go on is the version information via the MMI, which even after the second visit had not changed. Both the software version and the Nav database version were the same as before I took it the first time. HNav_EU_K0022_1_D1 and 8R0060884AH ECE 5.13.8 I did find an empty dvd case on the passenger seat with activation codes and pin numbers for the 2017 maps and was assured that all was done. I took the car back a third time and despite them telling me that the the system had been updated but just looked the same, I showed them a photo on my phone of a friends MMI which had been successfully updated and had totally different numbers for the software and the nav database versions. They went away, and this time came back to inform me that the software version was now updated and while the Nav database version has not changed, the 2017 maps are installed. The software version now reads HNav_EU_K0257_6_D1. I don't think the maps are installed but they assure me that their computer readout says they are. How can I prove it one way or another. Apparently the MMI is not reflecting the maps verion installed. Anyone had any experience with Sat Nav updates? Thanks Adrian Quote Link to comment Share on other sites More sharing options...
niedzial1983 Posted November 12, 2017 Share Posted November 12, 2017 I presume as you have facelifted a6 c6 you have mmi3g. There are 2 versions . Mmi3g basic - sat nav dvd unit fitted in the glovebox or in the boot( left compartment ) Mmi3g high - hard drive version With one you have ? Quote Link to comment Share on other sites More sharing options...
Adrian Mepham Posted November 12, 2017 Author Share Posted November 12, 2017 Hi niedzial, Thank you for responding. I have SD card reader in the glove box and DVD reader in the boot. Regards Adrian. Quote Link to comment Share on other sites More sharing options...
niedzial1983 Posted November 13, 2017 Share Posted November 13, 2017 On 12/11/2017 at 1:34 PM, Adrian Mepham said: Hi niedzial, Thank you for responding. I have SD card reader in the glove box and DVD reader in the boot. Regards Adrian. Hi. Sorry been busy with work if not today tomorrow will send you all info Quote Link to comment Share on other sites More sharing options...
Adrian Mepham Posted November 13, 2017 Author Share Posted November 13, 2017 No worries. I appreciate your help. Regards Adrian Quote Link to comment Share on other sites More sharing options...
Adrian Mepham Posted November 18, 2017 Author Share Posted November 18, 2017 On 13/11/2017 at 6:10 PM, niedzial1983 said: Hi. Sorry been busy with work if not today tomorrow will send you all info Did you forget me? Quote Link to comment Share on other sites More sharing options...
WPAWS Posted November 20, 2017 Share Posted November 20, 2017 On 13/11/2017 at 6:24 PM, Adrian Mepham said: No worries. I appreciate your help. Regards Adrian have a read here http://www.a5oc.com/forums/a5-general-q/113737-mmi-3g-3gp-navigation.html Quote Link to comment Share on other sites More sharing options...
Adrian Mepham Posted December 1, 2017 Author Share Posted December 1, 2017 Thanks for that Paul. I have managed to get the green menu and delete the old database but now I'm stuck. The download option in the picture is not active. Any idea what I've done wrong? I have no satnav at all now :( Best regards Adrian. Quote Link to comment Share on other sites More sharing options...
WPAWS Posted December 1, 2017 Share Posted December 1, 2017 8 minutes ago, Adrian Mepham said: Adrian did you get the software unzipped onto the sd card and used a windows based os or a mac? Quote Link to comment Share on other sites More sharing options...
Adrian Mepham Posted December 1, 2017 Author Share Posted December 1, 2017 I used windows 10 and unzipped the files to a portable drive, removed pkgdb/LIT pkgdb/LIT2 and pkgdb/LIT3 ( I couldn't fit everything onto my card) then copied them onto the sd card Quote Link to comment Share on other sites More sharing options...
WPAWS Posted December 1, 2017 Share Posted December 1, 2017 did the mmi see the card? some sd cards wont play ball Quote Link to comment Share on other sites More sharing options...
Adrian Mepham Posted December 1, 2017 Author Share Posted December 1, 2017 I thought it did, but I was assuming so because I got the screens above. If I would get those anyway even if the MMI had not seen the card, than maybe I should try a different card. Quote Link to comment Share on other sites More sharing options...
WPAWS Posted December 1, 2017 Share Posted December 1, 2017 i beleive it also has to be formatted fat 32 Quote Link to comment Share on other sites More sharing options...
Adrian Mepham Posted December 1, 2017 Author Share Posted December 1, 2017 I will try again with a different card. Will let you know how it goes. Quote Link to comment Share on other sites More sharing options...
Adrian Mepham Posted December 2, 2017 Author Share Posted December 2, 2017 23 hours ago, Adrian Mepham said: I will try again with a different card. Will let you know how it goes. Finally done it. Thanks Paul. MMI looks like this now :) Quote Link to comment Share on other sites More sharing options...
WPAWS Posted December 2, 2017 Share Posted December 2, 2017 sweet m8 glad its all sorted now Quote Link to comment Share on other sites More sharing options...
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