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  1. Hi all, Have started to have an issue with the MMI control unit in my 2012 A5 (facelift model). It works fine initially then after about 10-20 minutes it freezes and the lights on the two silver buttons to the right of the large scrolling wheel flash. The controls in the steering wheel still work and the screen changes with it. I tried the three button reset, it does restart the MMI but doesn’t fix the issue. Only thing that seems to work is if I switch the car off for at least an hour. But again, it goes in about 10-20 minutes. Has anyone experienced this particular issue? Do you think replacing the MMI control module will work? any help would be greatly appreciated
  2. Hi folks, just after some advice I have a 2008 a6 avant. The mmi has packed in, the initiation screen comes on when I press the power button, but goes off after a couple of seconds. I've heard about water ingress from the rear washer pipe after cold weather usage and I belive this has happend as I used the rear washer on a cold morning and it stopped working the same day. I've had the amp out and the wire block connection has whitefish marks on it. I've have not opend the unit yet though. Can I fix it with a clean or will I need a new amp? Or am I way off base ha ha? Cheers
  3. Hi Folks, New Audi owner here...Black edition A6 Avant C7. Over the moon bar one or 2 issues...one being related to maps! Please help? I've scoured the internet for information and have some but i am a typical over thinker and as such, require confirmation and help on things before jumping in two-footed 😐 My physical location is well far off my GPS location. I am in Birmingham for example (UK) and the GPS thinks i am in Scotland. After reading around, i understand there is a water ingress issue with the shark fin arials on the C7's potentially..I want to ensure it's not just software before going down faulty hardware route - i need to establish this ASAP so that if it is hardware, i can take back to the dealer (which is a considerable distance from me, so i'd like to be sure). My question - How do i update maps myself? Local audi dealer has been useless... I can't even get in to talk to them. I have requested an audi connect code (another issue i've got as cannpot get connect services to work correctly) from them as i don't have the original one and it's hurdle after hurdle. Map updates too seem extortinate and would rather self-install in case that isn't the problem at all... My current MMI version is: MHI2_ER_AU57x_S2519_1 ..... I BELIEVE i need to update to MHI2_ER_AU57x_K3663 ....... I have found a few places online to download the files but i don't particularly trust them and want to be sure i get the correct version (i have read it differs depending on sound system and subtle changes to software code may need changing - I have Bose sound and if i'm reading in the correct places this means the update software is slightly different - can anyone confirm?)....So sorry for dragging this out, i guess my question is can anyone please advise on a suitable location to obtain the correct update files (other than audi) so i can investigate software vs hardware fault? Thanks in advance for taking the time to read this and Hi, i'm Lewis 🙂 I like to get involved in online communities and having purchased an Audi very recently, i hope i can be part of this one and gain useful info as well as contribute what i know and discover along the way should it become relevant. Tinker by trade and love playing about with things (no dirty jokes please). BR, Lewis
  4. Hello everyone. I am new to the world of Audi, picking up a new RS5 Coupe a couple of weeks ago. The handover from the salesman was fairly perfunctory; he connected my iPhone to the car and showed how to use some of the MMI features such as navigation but he didn't demonstrate some of the other features such as the News, Calendar and Weather apps. Can anyone explain how to set these features up? I might not use them but I hate to think there is something on the car that I can't use because I don't know how to. I've looked in the owners manual but I don't find it very useful.
  5. Hi everyone, it’s been a while so many apologies for being away. Hope you’re all having a good start to the New Year. Just asking around...software updates for the A6. I know there is a new Navigation SD card update for my vehicle, but I was wondering whether there is any updates to the existing MMI system and Bluetooth. I have a 2016 (66 Plate) Audi A6 2.0 TDI Ultra 190PS S-Tronic. On the MMI system, the version information is as follows; Software Version: RMC_EU_P16092 Navigation Database Version: 8X0919884J - P32-50-15.03 Bluetooth Software Version: 3.70.3 I am just having issues with my Apple iPhone 8 Plus which connects normally but takes an age to start playing music from my Music Library. Sometimes when trying to play, the Bluetooth on the MMI which automatically switch the Discovery OFF or will turn the Bluetooth OFF. Audi Customer Service refused to believe there was any issue with the vehicle although advised me to see my local Audi Service Centre (which I have not done yet). I have since removed ALL paired devices, reset my Network data on the iPhone and started again. It connects a tad faster but it’s pretty much the same and when making phone calls, whether it’s a 3G or 4G call,I get a horrible scratching sound during the ringtone and during the call. I’ve had to cancel calls before because of the noise and poor signal. Im just enquiring to see if there are any updates and whether this will fix any issues I am experiencing. Thank you all for your time and assistance.
  6. Hi all! having issues with Car, Never managed to pair Bluetooth. Get the message “your telephone may not be connected or attached properly”. Had passenger seat out and checked the module for water, no water and can hear it clicking on and off. Tried updating to 5570 and have done disk 2 several times with the same thing every time won’t update the Bluetooth. Next thing to see is if someone can test it and check. Anyone else had this issue? tom
  7. I have created a complete guide on how to upgrade MMI 2G and 3G to the latest version of the firmware - 5570. The key thing here is that in the tutorial I am showing you how to not brick your Bose AMP in the process. No special tools or VCDS required. If you use the links to download the updates the only thing that you will need is blank CDs. If you have any questions let me know. https://www.youtube.com/watch?v=0cajxNC4TGo&t=0s
  8. Hi All, hope everyone is keeping well. I have just had a Warranty repair carried out on my A6 Ultra with the MMI system and Navigation. Ever since I picked up the car in November 2016 (from new), the Navigation system has always been slow and laggy to a point where my previous Audi (2014 A4) seemed to have a much better system. For the past 18-months, the main issue is with the Bluetooth system, where at times, the Bluetooth in the car will either turn the Bluetooth OFF or will turn OFF the Discovery option. Also, when making calls, the echo, crackly and distorted calls can be so difficult to hear what's being said to a point where I have had to end the call, park up and use my iPhone without pairing to my MMI to continue the call. The original MMI version; Software - RMC_EU_P16092 / Navigation - 8X0919884J P32-50-15.03 / Bluetooth - 3.70.3 Upon investigation at the Audi Service Centre, they did find a fault with the Navigation SD card and I was informed the MMI needed a software update. A new Navigation SD card had to be ordered and it has now been recently fitted along with a MMI update to the version below; Software - RMC_EU_P16342 / Navigation 8X0919884J P32-50-15.03 / Bluetooth - 3.70.6 I cannot fault the Audi Service Centre for everything they have done, but I am still experiencing issues with the Bluetooth telephone calls with the distortion issues. I have an iPhone 8 Plus (iOS 12.3.2) and this is a replacement phone (from Apple) but my previous iPhone had the same issues. I have had a replacement SIM (3 Store) and since the MMI and Bluetooth updates, the Reception in the car is better but some calls are still affected by the crackling and distortion. This issue is very much intermittent. I have even made test calls in the car whilst using my iPad to record the sound so I can show the Audi Engineer, but every time I do this test, the phone calls are normal (how typical). Does anyone else have any iPhone-Bluetooth issues when making/receiving calls? I have no access to any other phone, so I cannot test this option.
  9. Hi there, I have just received a Brand New Audi A3 Sportback and am loving it so far - I do have one niggle though, and hope it is something easily solved! I followed the setup and signed in using myAudi account and set myself up as a Key User etc. The only problem is on the app I get a 'Link vehicle' box saying that the 'Audi connect infotainment services are not yet linked to this vehicle. Please enter your myAudi address and your password in your vehicle's MMI.' As far as I am aware, I have done this when setting up, so I am not sure why I am not getting the options to remotely set the AC and remotely lock/unlock the Vehicle? It looks like I am linked to the vehicle as I can send destinations and get reads on whether it is locked/windows are open etc. Does anyone know how to link the infotainment services? I have tried factory resetting it, deleting and re-downloading the app to no avail.
  10. Having the total runaround with Audi dealer, Audi Digital Services and Cubic Telecom. Though't I'd start recording what's going on (or a lack thereof!) In September had a new A5 Sportback with the next gen touch MMI, all worked great - for just over a day! Since then the car has not been able to connect to the internet properly/at all. I've been on the phone/chat/email with Audi Digital Services and Cubic Telecom who have had me jump through all their usual hoops of deleting users/cars/keyholders/soft reset/hard reset... and then take it back to the dealer (who kept it a day only to say "it's passed diagnostics and there's no fault listed") They just don't seem to have a clue, it's almost a month now with no proper response from anyone. Initially this seemed to be restricted to just the extra features such as news/weather and logging in remotely (nothing I used that much). Actually it's not "connected" at all, the satellite images for sat nav had worked but only because they were cached locally. Once I left the area they vanished and after Audi Digital Services suggested I perform a hard reset/factory defaults, all of the options have vanished and I cannot turn them on again (so from map settings, there's no satellite images option and the news/weather 'apps' have vanished completely. I suspect that the eSIM has been blocked or the account somehow messed up. Sadly these two + the dealer seem unable to work out why. I even had the dealer insisting I was getting the setup incorrect "you need to follow these steps..." - they were reciting the older MMI setup scripts and not the new "oh that's new to us, we don't know about that" Escalated ! It was buggy to start with. There is a little setup routine to enter the cars key user, together with the users' "MyAudi" user account. This worked ok, but was a bit bumpy because this is done in-car and using the phone app and the last step requires you to complete setup whilst connected to the cars' wifi hotspot which then needs to connect to the internet. However it can't complete this *unless you have enabled wifi devices to connect to the internet via the car (and you've bought a cubic telecom subscription for this purpose) OR turned off the little slider under wifi settings which disables this and then lets your phone or device use it's own cellular data connection (which should be the default setting imo). So the initial Audi Connect licence is apparently valid and active. I have a valid cubic telecom (audi.cubictelecom.com) additional data plan (which I don't really need anyway). This is only useful for devices which can't connect to the internet themselves (kids tablets etc) but baring in mind it's a paltry 5gb / month it's less than useful. The car I really love, it's fantastic but this runaround is just lame. I shouldn't be surprised; car companies and technology are really about a decade behind.
  11. hey i recently bought a bass for my audi a6 c6 and with that i bought a mmi 2g bluetooth kit wich gave me what i needed to conect every thing up to the radio but instead of an output for the bass i got an input for aux so now im in need of a output that i can conect in to the radio in the back. any sugestions ?
  12. Hi Just bought an audi a5 2012 sports back. Phone connects for phone calls via Bluetooth... Great job. But I'm absolutely blown away that I can't get any music to play. For a brand like audi and the spec I got I'm actually blown away. It's a simple thing.. Even back in 2012. There's not even a aux port. Any advice? I have that odd connection in the glove box.
  13. Hi, Does anybody know how I can change the small display (as circled in the attached image) to show me how many miles remaining in my tank. I have tried to press the right stalk but that only resets the trip counter. I have also tried to hold the right stalk and it also resets the trip counter. I have tried pulling the right stalk and that does nothing. At the moment the display is showing me the speed, however I don't know how I got it to show this as previous it was showing ">ne<". Regardless, all I want to know is how to change this display to show me the fuel range. I am driving a 2006 Audi A3 2.0 TDI S Line. It comes with the multi function steering wheel and also the Audi Navigation Plus head unit. Not sure whether I use either of those to change it but if you guys could please help.
  14. I am having playback issues with my android s10 and my Q7 mmi system. having bought the car in the last couple of weeks I have discovered that the Audi connect features are not all available on my 2106 model q7 so a lot of the functions on the 'my Audi' app are not active. whilst this is not a problem, I do use bluetooth heavily for calls and playing spotify. everything is connected as it should and despite working perfectly fine on the day I picked it up, it now stutters when playing media from spotify. sometimes the track will jump a second or so to catch up, but continues to jump around. not every time, but certainly enough to cause a nuisance. I've cleared the cache on the phone and deleted multiple times to no avail. has anyone had any experience with this type of problem before? voice calls are working as they should.
  15. I have a 2008 S6 Avant with parking sensors in the front and also in the rear + rear camera. Till yesterday I also had the graphic display working fine and showing when I get close to an object. All of a sudden it stopped working... The rear camera is working and the sensors do give a tone when approaching an obstacle, but I don't get anything on the display. This morning I poked around with the settings in the MMI and saw that the graphic parking was disabled. I enabled it again, but nothing... After restarting the car it was switched off, which leads me to think there might be some fault in the system somewhere. However, with everything else working fine, I don't have a clue where to start checking. Any ideas or suggestions?
  16. Hi everyone, I have just purchased a 2008 A4 (B7 variant I believe) and was wondering how I go about updating the MMI software. What added functionality would it provide? The current software version is shown in the image. Thanks, Rob
  17. Hi Everyone! This is my first post on this forum and was hoping to get some help/advice on a problem on my 2014 A3 S-Line. I have recently just purchased this car and I am still getting to grips with the MMI etc. The car came with the Audi Music Interface cable to USB output and I thought I could use this to play music from my iPhone through the usb. When I plug my charging cable into the adapter it charges the phone but does not show on the MMI screen the iPod/iPhone as a playable media and says AMI is not connected. Bluetooth for my iPhone works great and I can play the music and make calls through this but would like the option to play through my usb too. Has anybody else experienced this problem and managed to get it resolved or have any suggestions on how I can get it to work? Any suggestions would be greatly appreciated! Thanks!
  18. Hi everyone, First time posting, just got my new A3 (1.5TFSI S-Line Tech Pack), very happy with it 😊 On collection the MMI cables were missing so i was given one from stock (i was given a choice of which type). The spec paperwork lists roughly £70 for an MMI cable pack - should that be a selection of cables? What have others received? Thanks! H
  19. Hi im a new audi user and would like to know the easiest way to tell if my 2015 a3 1.6tdi sline has 3g or not.. not sure if i have AMI or MMI 3G etc. Any help would be appreciated.
  20. Hi All, Wondering if anyone has purchased the Audi Music Interface, I want to play videos the monitor but tried on SD card and not had any luck in various formats. A few youtube videos have mentioned the Audi Music Interface cable. Has anyone tried? Or know anyone that's got the cable? Thanks Hass
  21. I thinks that updating the mmi will corrupt the mmi and have knock on effects and not allow me ever to drive the car again. and that there is no way of putting the car back because I dont have the orignal firmware disc. is this true?
  22. So 3 weeks ago, after a couple of weeks of getting an error message after trying to retrieve my online destinations in nav, i called audi uk to be told they were trying to munge together all the audi services and that the server was down for maintenance as a result. They said was likely to be a couple more weeks(??!?!?) Called today and told the same but wih no estimated fix timescale. 1. Why is no-one else talking about it. 2. Am I the only one? 3. Why do i smell a huge pile of bull here. Just cant believe they would just shut the service off indefinately while they worked on it. Am I the only one? Why does a google search bring up nothing? All answers on a postcard please.... :-)
  23. Hi, I am trying to use my car (Audi S3 2017 S/back) as a WiFi hotspot so I can watch YouTube videos etc from the cars WiFi. I have bought an O2 data sim rather than going through cubic telecom as they’re prices are crazy. However I can’t seem to set it up my phone connects but shows no data connection. Is this possible or do I have to go through cubic telecom? Thanks in advance. Jack
  24. Hello can anyone please advice is he has an embedded esim card installed (not the 2nd one in the glove compartment) and what does it cover / offers? also in which countries this is offered free. thanks George
  25. Just bought my first Audi Q7 3.0 TDI S line 2006. Had no issues connecting my iphone 8 via Bluetooth but it wont import my contacts, I have read many reviews that talk about Audi dealer resets but is there anything I can do to get it working? Also, I would like to play my music through the car, I have heard tune2air is the best Bluetooth device out there but first does anyone know if I need this, the car has sat nav but when I go to CD option the only source is CD. Apologies if I am simply navigating the wrong menu, I haven't had the time to have a good play with it yet : ) Thanks in advance.
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