Quattro mo Posted August 13, 2018 Share Posted August 13, 2018 Hi guys, new here, Just a small question, has any body else having trouble with the Audi universal phone cradle (fitted in the armrest) and USB c cable not charging? Mo Quote Link to comment Share on other sites More sharing options...
Steve Q Posted August 22, 2018 Share Posted August 22, 2018 Welcome to the forum Mo, you'll find the members on here are a friendly and helpful bunch 🙂 My first port of call would be to see if there's a loose wire and you may need to remove the armrest or parts of the centre console to see this. cheers Steve Quote Link to comment Share on other sites More sharing options...
Quattro mo Posted August 23, 2018 Author Share Posted August 23, 2018 Steve, thank you, The universal cradle works perfectly with a micro USB cable, but not with a USB C cable. Put USB C cable into a bullet USB in the !Removed! lighter socket and it charges. So both items work independently but not together. All genuine Audi parts. Tried it on another A4 it exhibited exactly the same symptoms Quote Link to comment Share on other sites More sharing options...
Steve Q Posted August 23, 2018 Share Posted August 23, 2018 You're welcome 🙂 as you've tried another a4 my theory is that the two systems aren't designed to work together for some strange reason. have you spoke to Audi about this? Quote Link to comment Share on other sites More sharing options...
Quattro mo Posted August 23, 2018 Author Share Posted August 23, 2018 Spoke to Audi uk, they put me on hold, and although they were polite, not much use, offered to book me in for a diagnostic at Poole Audi. Not been brave enough to ask how much that will be, Poole Audi just rebuilt the show room and work shop! Quote Link to comment Share on other sites More sharing options...
WPAWS Posted August 23, 2018 Share Posted August 23, 2018 14 minutes ago, Quattro mo said: diagnostic Think its about £60 just to run diagnostic ouch Quote Link to comment Share on other sites More sharing options...
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