3 days in to ownership, 132 miles and this morning I get greeted with many faults related to car sound, lights, etc but it also won't go in to drive or reverse.

Awaiting the arrival of Audi Assist/AA so will see what they say. Supposed to be heading to France in it tomorrow, so this is not ideal.

Has anybody experienced similar?

 

Welcome Simon, and very sorry to hear of this major issue. Stating the obvious, this is totally unacceptable, and it’s highly unlikely that anyone else would have experienced this problem.

Would I take it to France tomorrow even if they were able to conduct some form of repair? Definitely no. 
As a matter of interest, is this a brand new vehicle or a pre registered earlier 2025 example. If pre registered, who was it registered to? 
I’m sorry we can’t help you with this Simon, but we certainly would be interested in how this pans out, and offer some support going forward- if you need it.

Regards,

Gareth. 

Hi, Gareth.

Many thanks for your reply.

Eventually the AA got the car mobile by essentially hard resetting the car (disconnecting and reconnecting the 12v battery). I had considered this when confronted with the problem first thing, but with it being our first EV I wasn’t sure if it was safe to do so with a high voltage battery on board. 🙂

I can’t fault our Audi dealer. They have given us the use of an A6 e-tron launch edition for our 10 day trip. They will look at what happened and report back. I don’t believe this is something they would normally do, and certainly not as we need to take it to Europe. We’ve had to add it to our policy but they will reimburse us. They have been amazing.

It’s not the best start to EV ownership, but I understand these things happen and it’s more important to me how it gets dealt with by Audi/the dealer.

On a side note, the launch edition A6 e-tron is awesome. My wife isn’t a fan of estate cars so I couldn’t even persuade her to even try one, but I’m not sure if after this she might be tempted next time around… here’s hoping. 🙂

Once I hear back from them with what they believe the problem to be I will post an update. Certainly for the moment if anybody has a similar issue I would suggest disconnecting the 12v for a minute or two just to reset things and get you mobile again. 

Oooh, sorry. Brand new vehicle.

Edited August 23, 2025Aug 23 by simiewimie

35 minutes ago, simiewimie said:

Certainly for the moment if anybody has a similar issue I would suggest disconnecting the 12v for a minute or two just to reset things and get you mobile again. 

Note that some electric cars can be reset by closing and locking the doors for a fixed time before unlocking and trying again. In my Smart EQ that time is 15 minutes, and not a second less or the timer will not allow a reset. It would be worth looking in the handbook for a similar action for your car.

Hi, Clifford.

Yes, I had tried this too, but to no avail.
Seems likes some issue have been sorted for others with this approach, but sadly not for me. 

Unusual fault. Not heard of disconnecting 12v battery, but safe to do so if HV system is disabled first.

Sorry to read your issues.

I have had a Q6 Launch Edition since day one and have had no end of faults, faults that Audi to this day still have not resolved, some minor some dangerous, slamming on the brakes doing an emergency stop for no reason, called a ghosting effort on the sensors or headlights that do not turn on to traffic speed signs not being recognised so you can not use ACC, the dealer has been great but close to one year of ownership not a single fault raised has been resolved and there is a lot more then I have mentioned.

We have had the same issue as you but got around this by locking the car, walking away for 15 minutes, going back and trying again and all worked like nothing had happened, fault has not happened again, dealer looked and no faults show on the car.

My advise to anyone looking at a Q6 or the new A4 is don't, they car has issues and until Audi resolve them look else where.

If you do own one, take video footage of the issues as the car will report no faults to prove the fault, Audi claim if the car says no fault then the fault did not happen.

Will not be an Audi owner once this car goes, they charge more then any of the others in the group but the cars are the most unreliable.

Family member has the 2025 Skoda Enyaq VRS and has not had a single issue.

Keep us updated with what your dealer claims.

I had an email from the dealer on Friday saying that the tech had been “investigating the faults in your car this week. We can see that there are faults in there, however the car has not faulted and passed every test that we have performed on it.”

I did inform them that I had seen on another forum somebody experiencing the exact same problem, and after 2 months with their dealership the latest diagnosis was the “steering wheel module”. I think they are waiting for the module to be replaced and the return of the car.
I don’t know whether my dealership has actually investigated that component in particular off my suggestion, but I will check when I collect the car on Wednesday… my guess/feeling is they haven’t. I think they’ve just driven it around for a few days and it’s been fine. I get it’s difficult when you can’t replicate the problem, so will just have to see if it happens again and then not be very happy if it does. With so many sensors, modules, and what have you’s I’m amazed they can’t immediately tell you what has caused the issue. 🤷🏻‍♂️
 

Will update this post as/when/if things change. 

Edited August 31, 2025Aug 31 by simiewimie

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