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From this thread, the vast list of cars impacted is below, so I think it's fair to say it's not a car issue. 2015 A6 2015 A6 Avant Hardware H61 RMC_EU_P16342 - Upgraded from RMC_EU_P14321 2015 Q3 RMC_EU_P14321 2015 S1 RMC_EU_P14321 2016 A1 Hardware H61 RMC_EU_P16342 - Upgraded from RMC_EU_P1432B 2016 A6 2016 A6 Avant 2016 A6 SE 2016 Q3 2017 A1 2017 A6 2017 A6 Avant 2017 Q3 RMC_EU_P16342 2017 S1 2018 A1 RMC_EU_P16342 2018 A6 2018 A6 Avant RMC_EU_P16342 2018 Q3 I'll share this info with Audi UK against the case I raised yesterday - Case: 0003534313 A few others have looked into the Hardware issue, and H61 appears to be a stumbling block. Add to that the owner manuals advise DAB+ is supported, it's not great. I'll report back with what they come back with.7 points
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I've now got a case reference from Audi UK. Spoke to a very helpful guy there and he's since emailed to say their tech team will need to take a look, so I'll share screen shots and updates with them when on laptop later. I'll update here as I hear something to report back.6 points
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Apologies for the gripe, but the forum has recently suffered from a spate of what can be termed ‘Post and Run’ new members, who seem to think it’s perfectly acceptable to post a plea for help, and simply not return to view the help given. In a more diluted form, help is offered, but is very rarely acknowledged even via. a simple press of the Like button, leave alone a posted Thank You. The last part of the gripe is that we frequently have to ask for additional information, and this extra detail often never materialises. Please remember, everyone who posts replies do so without payment, but it certainly does cost them in time - in terms of the Moderators and Admin back up - a lot of time. So a special plea to all on here who post needing help:- please be respectful enough to acknowledge any help given, rather than simply accept it as a no-cost, no time of yours, free advice service. It’s wearing thin folks, so if you want to retain this service, please respect and acknowledge its benefits. Thank you all for reading this, and above all, agreeing to adhere to the respect that is needed to be shown. Kind regards, On behalf of the Moderators. Please note:- This request is to all members, not just new ones.6 points
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Can’t believe that we’ve all now got the missing DAB radio stations back working I don’t understand what’s gone on since we all started to contact Audi and share and communicate and on this forum starting on the 4th April the involvement from everyone has been incredible and hopefully we’ve now got a long term resolution of the missing channels being restored Thanks to everyone involved4 points
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Just to remind you all. All of us have the exact same MMI That being RMC HW H61. That MMI was only installed in A1, A6 and Q3 between 2015 and 2018. It angers me when I read that Audi are telling us that the vehicle is not the issue and it is Bauer media. Let's not forget that Global also switched, so it isn't just Bauer media. DAB+ is DAB+. The issue isn't Bauer or global using the wrong DAB+. The issue is 100% Audi. They have either installed and programmed the chipset incorrectly or they have missed something when it came to adding the mpeg4 audio codec to allow is to listen to the DAB+ frequency. Audi also have it documented that out RMC MMI is DAB+. There are earlier models of our vehicles that have RMC MMI installed but that HW version is earlier than HW61. HW61 should be recalled and corrected to match how it was marketed, that it is DAB+3 points
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If you were to ask Audi directly. Is my RMC MMI radio DAB+. The answer would be yes. The issue appears to be head units RMC HW H61. My brother has an A6 Avant. Same car as mine, but his is 2013. He has no issues with his radio. His unit is RMC HW H50 something. The Audi representative that has suggested that we buy dab+ compatible radio needs sacking. Ask this person to suggest a stereo because the ones we all currently have are supposed to be DAB+. Have a look in your booklet in the black folder. It specifically states DAB+. We are being fobbed off.3 points
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3 points
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Hi Sandra welcome to the chat please don’t pay for any diagnostic as it appears to be a transmission issue with national DAB stations moving over to DAB+ which 2014 - 2018 Audis don’t appear to be able to connect to The change happened at the end of March3 points
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It's inevitable that the more complex one makes a machine, and modern cars are extremely complex, the more prone it is to failure unless built and maintained with levels of quality assurance that are unaffordable to individuals. That is why airliners cost many millions of pounds to buy and to maintain. There's a lot to be said for simplicity when it comes to reliability. Like Richard, I stopped going to Audi dealers for maintenance and repairs years ago because they were too expensive and too incompetant. Their electronic diagnoses are all very well when they work, but the technicians do not seem to have the practical experience and rational thought processes to fall back on when the computers don't work. Independant VAG specialists were my choice. They combined the intimate knowledge of a specialist with a level of service long lost by the large corporate dealers. If you can find one make him your best friend.2 points
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I thought I'd reply to this as apart from being hopefully amusing it might help someone with a similar air suspension problem. Although it's about my 'forever car' I think one Audi air suspension strut and compressor system is much the same as another. A few years ago my 2005 D3 SWB W12 at 70,000miles started to sag at the front when left overnight. The compressor would restore the height and the orange and green lights would go off. But the tiny leak got worse and the compressor sometimes needed two goes at it, presumably because the thermal protection switch would cut in after much noisy pumping. Lots of air was lost from the system when the clever car tried to keep itself level by transferring air from the high pressured accumulator to the lower pressure leaky strut (see Audi SSP 292, P31). If overworked, the compressor or its relay will eventually fail. To locate the leaky strut, I put it in ‘jack mode’ to prevent level equalisation. Next day only the front driver’s side had bottomed out. I removed the under bonnet trim to expose the strut's upper mounting, slid the large dust cap back along the black wire, and did the same with the smaller dust cap underneath it. With jack mode off to restore pressure in the strut, I sprayed soapy water around the strut and poured about 15mls into the top of the mounting, not filling it above where the black wire goes in. No sign of leak from the strut air bag behind the wheel but foam appeared on top of the strut mounting. Diagnosis – the tiny top ‘O’ ring has failed, impossible to replace without major work and the garage rejoicing in a big bill for a new strut. I suspect this is the most common failure rather than the larger bottom ‘O’ ring or the tough air bag itself. I replaced the foam with about 20 mls of clear water. With a magnifying glass I saw a tiny stream of bubbles appearing from below the 18mm locking nut. So I put jack mode back on and waited a couple of days till the bubbles stopped when the pressureless strut had bottomed out. Then I sucked out the water and left it to dry thoroughly. Then I injected a layer of some tough ‘CT1’ sealant. After a day to harden, I added another layer….then another. Then, jack mode off to restore pressure in the strut. Sadly, it didn’t completely cure the leak, but it took around three days to sink rather than just overnight. But a little later the WABCO compressor finally failed, rattling away uselessly. Although access is via the wheel arch for most A8 cars, it is impossible for the W12. The front bumper has to expensively come off. So I bounced it along to my capable indy to do this and the compressor, reconditioned with my repair kit from ‘bagpiping andy’, is now silent. I could live with the leaky strut, remembering to put a bespoke 30cm x 12 x 6 wooden block under the jacking point with ‘jack mode’ on if unused for a few days. It’s important to leave the car in ‘jack mode’ so the compressor doesn’t have to replenish the whole system every time the car is used. Amazingly, a few weeks ago (at 76000 miles) I noticed the car no longer sank onto the block, even after well over a week. Somehow the amazing CT1 sealant (incidentally good for repairing trainer soles!) seems to have almost sealed this top end leak! I hope this story helps someone with a similar problem as I don’t believe I’m the only one with O ring failure which a garage would probably resolve with a new strut and a hefty four figure bill.2 points
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Personally I only get Audi to do a service so the car to has a full service main dealer history- i get all the other repairs - brakes, tyres etc at a local garage that I have used for years - far more reasonable pricing.2 points
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Anyone who paid for the diagnostic test that revealed nothing should be asking for a refund !2 points
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Now I know I am going mad! In desolation I rescanned my Dab channel this afternoon and everything I have been missing is back!! Virgin, talksport2. Someone must have flipped this switch!! Someone back me up on this - I am in Devon.2 points
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As I see it, the issue will come down to whether the DAB+ decoding is done in firmware or whether it's done in a dedicated chip. If it's firmware then you'd think it would be relatively easy to update. If it's a dedicated chip, it would need to be replaced i.e. radio removed and disassembled, chip desoldered and removed, new chip installed, etc. We'd better hope it's firmware only.2 points
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I've made an enquiry of a well known supplier of VW/Audi audio system upgrades. Their reply was - So it very much looks as if we are all stuck with no DAB+ unless Audi come up with a hardware upgrade.2 points
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The solution is, all RMC HW H61 needs to be :- 1. Firmware updated to enable DAB+ decoding 2. H61 swapped for a DAB+ working version. The vehicles affected were sold as DAB+ ready. It is 100% HW61 of the RMC MMI that is the issue.2 points
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Well said Paul. Would you mind also posting this in the Reddit post linked above? Trying to maximise coverage here so Audi inevitably have to respond.2 points
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I think if we choose one of the posts and all upvote it and comment? can you link it here please.2 points
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Hello Me too - A1, 2017, ‘that’ software version. I know practically nothing about these things. Like others, I spent time wondering what I’d done, realising I could get BBC, but, so… huh? Then googled and found this thread. Thank you. I signed up at least to stand alongside and stay abreast of this. It’s absurd. There must be, what, tens of thousands of us; what percentage of Audi’s customers has been impacted? Before even considering legalities, on reputational grounds surely they can’t just shrug. Thank you to those making representations to Audi: I look forward to hearing their response. If, down the line, folk think mass lobbying is needed, I’ll join in.2 points
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i agree tilly, instead they are playing dumb stating they are not aware of any issues which is clearly a lie as they have been inundated with calls and emails from thousands of people experiencing the same issue, still taking money off people for diagnostic checks knowing fine well what the problem actually is. They should be truthful with their customers and not trying to get money out of them by stating they would need to run a diagnostics check which is £150+vat absolute disgrace2 points
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I sent this to VW Audi HQ in UK and in Germany Dear Sir or Madam I own a 2017 Audi A6 Avant 2l S line and since 31st March 2025 have been unable to receive UK national DAB radio transmissions. I have been in touch with my local Audi dealership who suggested I bring the vehicle in for a diagnostic test for which there is a charge. Upon further investigation, I have discovered this issue seems to affect lots of other Audi vehicles and there are numerous postings on social media and other forums from many owners. The problem is that move to DAB+ broadcasting on this date has left our radios silent. These cars are not particularly old and certainly not obsolete and I should have thought there is a fix which VW Audi can provide to make the radios work properly again. It is very disappointing that I am unable to receive my favourite radio stations and that VW Audi have not admitted there is a problem. My local dealership have received no updates or bulletins regarding this issue and are still suggesting expensive diagnostic checks. Can you please advise me how I can get my radio updated as I love my car and want all of it to work properly. Vorsprung durch technik ! Kind regards2 points
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Take a photograph of the build sticker, normally located in boot in spare wheel well next to space saver. Try the site https://igorweb.org/equidec.aspx Type in codes followed by ; and [space] to separate. Codes will have numerical 0, not O for Oscar.2 points
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Welcome Sean, and thanks for joining. I think you need to be realistic in your requirements when buying a 26 year old car. If it has some service history you will be lucky, if it has anything like a comprehensive history that would be exceptional. How mechanically minded and experienced are you? Have you actually seen the car. Have you conducted an MOT history on the car? Are you buying from the current owner, and if so, how long have they owned it? I’f buying from a dealer or classic car specialist, are you expecting to have a guarantee on the car? Have you considered having the car inspected by a local-to-the-car Audi specialist? Perhaps you can come back to us Sean. Kind regards, Gareth.2 points
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Looks like Scuba Blue, however, check the build sticker in the boot recess, assuming this has a space saver, you’re looking for LX5Q or similar.1 point
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The fact that there is a dashboard warning means an electronic problem. Get it scanned as a first step to diagnosis.1 point
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I repeat "nothing you can do by way of additives or treatments will help". Sorry you find that unhelpful. Would you prefer me to have advised you to spend silly amounts of money on useless materials? It's your money to waste as you want, but don't expect me to condone it.1 point
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There is a consumer delay of about 15-20 minutes, from when you turn off the ignition or unlock the doors. You can see this by either opening the boot and watching the light turn off or removing the key after a journey and waiting for the interior cabin lights to turn off. I have a broken light in the glove box, the switch broke and the lamp eventually burnt out, this caused a parasitic drain till it broke. Only noticed when I swapped the concert radio for a new unit.1 point
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Hi mate am sorry for writing a short message, Basically i just imported and Audi Q3 from Singapore and am trying to register it in UK as the car is under 10years old there are some documents i must provide in order to register it, What am asking now is that, Has anybody on here go through the process and if yes what documents did they use in register a car under 10years old from singapore that all am asking for please mate. Thanks for your understanding.1 point
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Thanks David, not so much a refund, but to arrange with whoever serviced the car to sort the issue out. Can we take it there wasn’t this issue with it before it was serviced? Kind regards, Gareth. p.s. You need to ensure you top up p/ recheck the oil before taking it back.1 point
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Aircon gas needs replaced/recycled every couple of years to work at its best. Over time the amount in the system reduces and loses its efficiency as it absorbs moisture. I’ve found The newer 1234yf gas used doesn’t supply the same chilling effect in cars as the older r134a but is used because a change in law as its a lot more environmentally friendly.1 point
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As of Wednesday 15th April my DAB+ miraculously started working again. Almostas though someone realised they'd f#$ked up and quickly reversed their mistake. All my channels are once again broadcasting as though nothing had happened and we'd been collectively having some kind of mass hysteria lol1 point
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Not sure if you can find a smoking gun so-to-speak. VCDS scan would be diagnostic tool of choice, and if error was previously logged but DTCs were not cleared, then that historic data will be there, including instances. I think that’s remote, but never say never. I assume this is brake servo pressure sensor error? Audi onboard computer says keep driving but seek service centre. Reality is that damages ABS as you’ve found out. Other avenues, speak to Audi to see if fault was previously logged with them on digital history. For VCDS to purchase, check out RossTech via Gendan. More details here on issue via Dave Sterl.1 point
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As happy as I am to have my channels back, I can't help but feel a little dissatisfied. Maybe it's my inquisitive nature but I'd really like to know what the issue was because if someone somewhere didn't do something to fix it, it could well happen again.1 point
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My son (the tech wizz) reckons the MMI system will have been updated remotely. I would have though my 2016 A6 would have been before the technology? Audi offers remote firmware updates for certain models via over-the-air (OTA) technology. This means that you can update your car's software without needing to visit a dealership, according to Audi UK1 point
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lol of course not gareth sorry i put it across in a go and do it now lol.i meant when ian feels he has the time.kind regards stephen1 point
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@DavidNew I completely agree something should be done by Audi UK especially as my Audi model, and others who previously posted, states it is DAB+ compatible. Admittedly, it has only been 2 weeks since the issue seems to have occurred. I will wait for Audi to recognise the issue and hopefully to offer a correction (which should br at their cost) otherwise they seemingly have mis-sold their cars with functionality which isn't operational.1 point
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Liam. Look at recent forum history to find dozens of similar complaints.1 point
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I've called Audi Tyneside again today. (Lookers is the dealership, based in Glasgow). They still maintain they have heard nothing of this issue, bounced me between teams then eventually to Glasgow HQ who were similarly blank n stonewalling.... I then called Audi UK back with the case reference i had. Their latest suggestion was to try rescanning for goodness sake.... I sent them an email last night with the details they had requested when I logged the case earlier this week and I've yet to hear anything anywhere near authoritative from them. I did explain this would only get worse and more public the more people realised they had this issue, so getting ahead of it (probably too late for that) would be in their best interests. Their number is 0800 699 888 should anyone want to pile on the pressure!1 point
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You could alternatively get a remap which does an adblue delete? Would cost around £300-500 I think1 point
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Progress, of sorts..... using the second video above (thanks Alpha Omega) and the purchased tools, I successfully, eventually, gained access to the rear of the MMI. The cables are very short and a couple have to be unclipped to get to the back. Plugged in a generic GPS aerial off ebay (less the £5.00!!) and it all started working, 9/10 satellies received... happy me .. or so I thought...... I couldn't work out/see any way to mount the aerial near the windscreen, so simply placed it on top of the MMI. Then had some "fun" getting it all back together..... there is VERY little room and the numerous cables conspire to prevent easy access/movement ... but got there eventually. Test drove it and it was VERY erratic, quick check and only 3/4 satellites... so obviously on top of the MMI is useless. Another days work I guess trying to find a better place/way, but at least I know how to gain access. To add to my woes, the "safety systems" warning is now illuminated... I wonder if the repeated moving of the seat and kneeling on it to try and get a torch/eyesight into the MMI area has damaged something, a very quick look doesn't show any loose connections, again something for another day ... ......at 72 my arthiritus, bad back, eyesight and patience have all run short for today !1 point