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Hi AOC, I have been experiencing difficulty with my dealership who is adamant that my rear o/s suspention that has been misting for 8+ months, and progressively getting worse with squeaking becoming more pronounced under load - does not meet criteria for a warranty claim - I have All-in from Audi. The issue was first highlighted by Audi in October 2024, and again in early June 2026 - both instances documented in an Health Report and Audi video / picture. I addressed this issue earlier this month with a Sales Manager in the absence of the After Sales Manager, who stated it does not meet criteria for a warranty claim - no details of this criteria shared? Instead, I was advised that the best that could be done is to clean the area and reassess in 2-3 months, which I reluctantly agreed to with a picture before any cleaning for my reference. In the interim I contacted Audi Warranty who replied with the following: Thank you for your email. Regarding the suspension component, this is a part that may potentially be covered under warranty. However, coverage is dependent on the diagnosis and the root cause of the failure. At this time, no warranty claim has been submitted for this issue. To proceed, please have the garage submit a formal claim. Once received, our technicians will review the details and begin the claim process accordingly. I put the above to Audi UK Customer Services and had the matter escalated to the Audi Executive Office - with the later referring me back to the dealership to be offered an explanation why it does not meet criteria?! NO support from the Executive Office who did not seem to have read the complete chain of emails. Any advice or guidance AOC?

The timing chain has jumped a sprocket tooth as a result of stretching or collapse of its tensioner. When that happened at least two valves hit the piston crowns and bent the stems, hence they will not retract fully. As if that's not bad enough there is a chance that the conrods have also been bent by impact with the valves, so you could have a very expensive repair bill ahead of you. Timing chains don't fail abruptly. They give plenty of warning by way of chain slap before something serious happens, so I believe the growing problem has been ignored for a long time.

Let us know how you get on John.

It’s Brembo for me for brake parts - often bought off reputable sellers on EBay. Other parts:- I favour Febi etc. usually bought at competitive prices from Parts in Motion ( who also supply via. EBay. Let us know what you think Tony. Regards, Gareth. p.s. Turlough - how old is your mechanic?

Welcome Graham, Have you searched EBay, and registered your want with on-line car breaker link sites such as Partsfinder - there are more? Regards, Gareth.

Thank you Frank, Your case is unusual. Usually,owners want to buy larger diameter wheels, because ‘they look better’! Ride quality is obviously important to you ( and would be to me), but in effect, you have bought the wrong car by buying an S.Line, which has inherently harder suspension. My money would be on the likelihood that you bought the car on ‘looks and toys’, which Audi translate into ‘owner also wants roadholding at the expense of ride quality’. One other factor to consider is whether your current tyres are extra load (XL), since if so, this will aggravate the already harsh ride. Please let us know.

Thanks. I had someone take a quick look but nothing obvious stood out. Was just wondering if it sounded familiar to anyone before I paid for a deeper dive into it.

Sounds a lot like my old issue with 2.0 FSI petrol, but yours is diesel and what solved my issue you've already tried to do. For me it was high and low fuel pressure sensors, in diesel probably there is only one ? or out of 2 you've replaced only 1 ? but yeah I've got nothing more to add to that.

They are Matrix LED I believe as they have the large projector lens on the outside and a myriad of lenses towards the centre.

Okay thanks. I will visit a workshop to check the EGR Valve and clean it. I will post here once the service is done

Hello everyone! Here I am back with some major updates! I picked up the car from my mechanic after completing all the work mentioned earlier. The car is running great—in fact, I’ve already driven over 2,500 km with it since I bought it. There’s still a bit of uncertainty with cold starts, but aside from that, I’m really enjoying a solid and very pleasant car to drive on a daily basis. Over time, I’m noticing a few "notes" about the car, including: I replaced the tires with some high-performance (and fresh) Hankook ones, which significantly improved driving comfort. Unfortunately, I discovered that 3 out of 4 alloy wheels are bent and need to be repaired. Indeed, at around 100 km/h, there’s a strong vibration in the steering wheel, and after 3 balancing attempts, nothing has changed. Regarding the uncertain cold start, my mechanic and I first agreed to use four full tanks of diesel with the addition of Bardahl Top Diesel+. I’m currently on the fourth tank and the issue persists, so we’re going to try something stronger, like mineral oil for 2-stroke engines, to try to "unblock" and clean the Bosch pump from any accumulated sludge. If that doesn’t help, we’ll proceed with replacing the camshaft position sensor and, if necessary, overhaul the pump. Fuel consumption has finally settled into a very interesting range. In fact, I’m now getting 13 km/l (30 MPG). What can I say... I’m really happy!

I got same issue had water dried it up now seat not working do u spray contact cleaner on swich side of seat to?

It's the intercooler pump. A member had a similar issue the other day: https://www.vwaudiforum.co.uk/forum/showthread.php/198777-P-190-d

You need a diagnostic check to see if any fault codes flag up. Also what engine has the car got? Does it happen in certain weather or temperature conditions? Any warning lights on? Any recent other work done to the car?

Please keep us posted on how you get on 🙂

Hi Riflo, What a diamond. Thanks Paul

Does that mean the bean counters have been working at at SKF and Timken? I've not heard of F. A. G.

I have changed the largely meanless title HELP to something that more accurately represents the problem in order that it can more easily be found by others with a similar problem.

Thanks Nicholas. If any other sufferers of this problem decide to try this fix please report your findings here.

Just one way of you getting the roof down to enjoy the sunshine

They should just be revisions the M being the newest.

Definitely need more details but I'd consider the thermostat especially if the temp gauge is fluctuating or not rising to 90 degrees.

You're most welcome, glad you got sorted 😊

Definitely looks good

After spending a fortune the garage said they cant fix it. Went to another place and straight away found it was issue with egr coolant sensor. Replaced that and back to normal running temp and stays there. No happy i wasted money and weeks with those other morons.