Magnet

Oh dear Frank - please excuse my oversight, and I naively thought it was JSon who had ‘liked’ the thread - silly me for assuming before looking! Sorry about that, and many thanks for acknowledging the reply, and even more importantly, sharing your very valid experiences in relation to turning off the stop/start. I must admit, I alway turn off the s/s (unless I forgot) on the non-Audi, because I believe it to be engineeringly averse - but that’s just a ‘dirty’ diesel. Many thanks again Frank for your help and input with this. Let’s hope JSon does come back with some answers - now that he has viewed my response. Kind regards, Gareth.

Thanks for liking the response JSon, Can we take it you are going to fill in the details for us when you can -? Kind regards, Gareth.

Hello Dan, Rear, seal or no seal? Best way to find out with your particular model is to visit your local dealer’s Parts Dept. ( I wouldn’t do this on the phone), and enquire there. Perhaps you could let us know the outcome. If not, and silicone? I wouldn’t if it were mine. Perhaps some low adhesion, not hardening mastic-? Kind regards, Gareth.

Welcome, thanks for joining, and sorry to hear of your issue. Thanks Jason ( can we take it that’s your name? - profile reads JSon). This issue sounds serious, so I wonder if you would be kind enough to colour in as much detail as possible, so that others become fully aware of how this issue is first shown, and what the ‘system’ advises you to do, and/or what the Audi dealer advised you to do do. Perhaps it might help to break it down into some questions:- What was the exact wording that came up on your display? What was the wording colour? Were there any associated messages, such as ‘Do not drive’ ; Do not use/ contact dealer etc? Did the car become immobile or went into limp-mode when the warning message was shown? Did you continue to use it between the time the warning appeared, and until it went to the dealer? I think that would be enough questions for now, and trusting you will be able to help with some answers. Many thanks and kind regards, Gareth.

Great Steve, and as you say an extra 10w won’t break the battery’s bank - less than 1 amp. The extra light splay must make night driving so much safer and far less stressful - says one who now admits I no longer like driving in the dark . That’s nothing to do with age say he, tongue in cheek! Kind regards, Gareth.

Welcome to the Audi Owners Club. I don’t think this is going to fully answer your question Drew, but I recall a similar fault code description coming up on a member’s 2015 A4 Avant, and it defeated the local dealer part department. It turned out that it wasn’t actually a separate part, but was part of some other sensor - which one ?? - sorry, can’t remember. Hopefully, someone on here will clarify, but you may have to give up looking for the air intake temperature sensor as a separate part. Kind regards, Gareth.

I thought you said it wasn’t the left side Dan, because you had replaced that one.

Blinking heck Dan, you are confusing the already confused here - all in good humour! I’m quite capable of confusing myself, without outside intervention! So we will work forward with rear light, and not refer to headlight from now on. You’ll be given a strange look at the dealers if you ask for a headlight seal. Great. Kind regards, Gareth.

Thanks Dan, So to aid my sanity, are we talking rear light, and not headlight? Kind regards, Gareth.

Hello Mathew, Are you trying to run this on a mixture of 7 year old diesel by any chance? Kind regards, Gareth.

Thanks Dan, but regrettably I’m of an age where confusion ‘improves’ with age! When you say headlight (on front of car), you do mean rear light don’t you-? Rather than first trying to use any form of ‘goo’, it would be worth visiting the dealer’s Parts Dept. and seeing if you can buy a new (foam rubber) seal, on the basis of trying the proper way first. Perhaps you could let us know how you get on Dan. Kind regards, Gareth.

Hello Richard, I don’t want to blow my trumpet, but I was obviously correct in believing that the dealership’s rapid diagnosis was built on experience ‘…….several …..in the area..’. Again, I differentiated between ‘water..ingress’ and ‘water spillage’ on the basis of, to me, ingress defines water coming in from an external source, and spillage an internal source. Interesting that the dealer confirms that your issue was due to water ingress. You tell us only you and your wife occupy the car, and the logic follows that you don’t have anyone sitting in the back seat - where the spillage (my term) has occurred. The dealer states the damage is due to ..water….rather than drinks, such as coffee, so the logic only holds if you have a mystery water drinking rear seat passenger that neither of you know about! ‘Now looking to get rid of it….’, obviously your choice Richard, but a bit reactionary in my book, since the dealer can put a cover over it, Incase your mystery water drinking passenger decides to hitch a lift again! I think it’s highly unlikely that any motor manufacturer doesn’t currently have any model that is free from some ‘common’ issue. I would look at it from the standpoint that you’ve found the problem with this one - it should be rectifiable, and off you go. Anyway, just an opinion. Good luck with the Audi, and my gut feeling is that you will get some sort of goodwill contribution ‘without prejudice’. Perhaps you could let us know how you get on. Kind regards, Gareth.

Hello Sharad, Re. (1) - I’m having a little difficulty in understanding why you aren’t simply returning your new car to the dealer and talking through the issue. Kicking it! Re.(2). I certainly wouldn’t.

Hello Richard, Welcome and thanks for joining, and sorry to hear of your issue. Pending responses from other Q5 owners, I would would want proof positive whether this water was due to ingress from an external source, or spillage? If the former, then that automatically becomes Audi’s responsibility. Unfortunately, the Audi USA situation, although of interest, is of no ‘value’ or influence for claims in the U.K., unless you want to take them to court. If this were mine, I would be composing a carefully worded e-mail to the dealer principal at the dealership, outlining your case that you maintain the spillage route could not have been the explanation in your case, and you wish this to be resolved via. the warranty. Let’s trust Q5 members will be able to share their experiences. Another point of interest would be speed at which this was diagnosed - suggesting previous experiences of such issues -? Perhaps you would let us know how you get on. Kind regards, Gareth.

Great Irfan, Wondering if you went with ‘Back to invoice value’ cover, and did you go externally, or with dealer? Kind regards, Gareth.

Is any of the above of any help to you Irfan? Kind regards, Gareth.

Hello Brendan, Could you please give a little more background to what you actually wand and why, and whether you are restricting your search to Ireland (are you located north or south?) or not. Kind regards, Gareth.

Many thanks for joining David, By what you describe, it’s obvious that the car is sick, and unfortunately you are taking a chance with your health by being subjected to fumes coming into the car. Please don’t allow that to happen. Mobile mechanics and mates, have proved to be ineffective, and if it were mine, I would be seeking out a trusted localish diesel specialist and getting them to deal with the problems. Worth asking around you local taxi ranks for recommendations for diesel specialists, since these chaps living depends on work being done well, quickly and reasonably economically. Let us know how you get on David. Kind regards, Gareth.

Thanks Richard, As you said, you were advised at the time of service to return the vehicle for inspection. I can only comment on what I would have done after that, if it were mine. In knowledge of the imminent elapse of warranty, I would have been asking them at the point of pick up - ‘what’s the soonest date you can book it in for me?’ - to best safeguard my wallet against the possibility of injury, outside the guarantee period. Again just an opinion - I don’t think it’s so much of a question of who said what, but more of who didn’t do anything! I really do hope you come out of this with some goodwill contribution. Kind regards, Gareth.

Thanks, so what’s the ‘ruscoe’ bit under your profile location?

Hello Irfan, My opinion, for what it’s worth, is cynical! The price the dealer will quote you will be (far?) more expensive that you can get elsewhere - termed as the salesman’s commission perks! GAP Insurance:- You will find plenty available to chose from via. a Google search, and this is a product that I think would be essential in your case where you aren’t leasing a new vehicle. Most insurance companies will replace total losses on a like for like basis during the first year from its date of first registration. From there on, they only pay out ‘market value’ which can be far below that required to replace the vehicle - as in your case. Just check out the comparison site estimated values - frightening! The best GAP cover will cover ‘Back to invoice value’. Beware of anything that doesn’t. Tyre and alloy insurance:- As with all such cover, read it carefully before signing anything, and the important thing to check is what is excluded - not what is included. Can you get it cheaper with mainline tyre retailers? -most probably. GuardX type ‘coatings’:- This is the major commission earner, and I’d be surprised if you can’t find it cheaper. Whether the dealer does it ( likely to subcontract it) or you get it done, the all important thing is that you have confidence that it will be done properly - if you decide to go with it. Cosmetic insurance?? No doubt all of these will be sold to you on an £x/month. Well worth doing a bit of arithmetic and calculating what they are actually going to cost you over the PCP period. Can be surprising. Perhaps you could let us know how you get on from here Irfan. Kind regards, Gareth.

Thanks Steven, Where is your location? ruscoe?? Kind regards, Gareth.

Hello Richard, Welcome, and thanks for joining, and sorry to hear of your issue. My take on it, for what it is worth:- Plus side- the oil leak was detected in Nov. 2022 when the vehicle was just within warranty, and you were requested to return it for further investigation. Negative side- you didn’t do that, but waited for another year, and simply presented the vehicle for its next annual service. The oil leak is probably now worse, and it’s now a year+ out of warranty. Audi’s party line could be that you failed to action their recommendation made during warranty, and that was not their fault, and can reasonable dismiss any responsibility due to your procrastination. I know this sounds harsh Richard, but the ‘…..didn’t want to drive to the dealer again just for another day..’ has put you at risk of that being an expensive error of judgement. Possible solutions:- Live with the oil leak if not severe. Hope they will be very very generous and pay for it all. Hope they will consider making some part-payment contribution. Perhaps you can let us know how you get on Richard. Genuinely wishing you good luck. Kind regards, Gareth.

Welcome Omar and thanks for joining, Sorry to hear of you unacceptable issue, but fortunately you don’t have to worry about its cause or resolution, but simply ensure that it gets rectified to you satisfaction - under warranty. If this had been a much higher mileage and older vehicle, then a gearbox oil change may have been suggested - but not in your case. Could you let us know the outcome of the dealer’s investigation and correction Omar? Kind regards, Gareth.

Hello Deborah, Any chance you might have been able to have had a glance of who the last registered owner was? Kind regards, Gareth.