Magnet

So it seems you have unfortunately suffered two unexplained engine failures when using this garage. Um? With the current Q5, the AA has told you that the belt was tensioned too tight. Stevey Y has given you an opinion on the validity of your garage’s explanation of the mode of failure, which doesn’t stack up. From your comment ‘…..can’t remember what caused the Evoque engine to seize..’ it would seem you weren’t that concerned about the whys and wherefores with that engine, so not quite sure ( apart from the financial burden) why the strong concern re the cause of this engine’s failure - ? Failed it has, and the common denominator at the moment is one garage looking after two vehicles, both of which suffer significant engine damage. It should be respected that the Evoque SD4 engine was far less trouble than the later Ingenium diesel one, so it would be interesting to know what went wrong there. I certainly don’t want to be dismissive of the very unfortunate situation you now find yourself in, but personally, I can’t think of anything else I can add Don. Let’s hope someone else maybe able to come up with an acceptable explanation for you. Regards, Gareth.

Hello John, Have you got the new piece ready to fit? If so, you can study where the fixings are. Regards, Gareth.

Bless you, you are having issues. Evoque - Ingenium diesel? Guess they didn’t hear timing chain rattle and/or oil dilution/ extended oil changes? Pre late 2019? I do hope they renewed both timing chains and associated assembly before fitting the replacement engine. Let’s hope they will do the right thing by you and deal with you fairly and squarely. Regards, Gareth.

I fear you are onto a hiding to nothing as I see it. Most garages( understandably?) will dismiss their responsibility for issues if they don’t supply the parts. Mates rates. Possibly cash rather than card? Regrettably, all of this does not bode well, and I guess it depends what kind of a mate he is, as to whether he would be prepared to financially assist with the cost of rebuilding. Good friend, or friend by association? Regards, Gareth.

Parts in Motion? Searched EBay suppliers? ECP is always last on my list if you want competitive prices.

Yes, that’s what I was referring to. Does the receipt include a VAT element?

Apologies for jumping in on this, but it seems you already have reasoned opinion that what you have been told is unlikely to be fact. I feel for you and the situation you now find yourself in, but regrettably you, or your friend are potentially into spending orbit money to ‘sort of fix’ this. Do you have a receipt for this work Don? Regards, Gareth.

Welcome Stuart, What ‘usual places’ have you tried - to save us suggesting where you have already failed? Regards, Gareth.

Might I suggest a good squirt of WD 40 or similar on the swivel point, and leave for a few hours. Your symptoms seem rather more complex, but that costs far less to try in comparison to the expensive diagnostic check. Regards, Gareth.

Welcome Jason, Sorry, I can’t help you, but it would be interesting to hear how you are now expecting to get this car through the equivalent of our MOT. Regards, Gareth.

Wondering how you are getting on with this Damian-? Regards, Gareth.

It seems Scott is happy enough to return to the forum to view posts, but not prepared to update anyone.

Hello Steven, I really doesn’t matter, or make any difference whether anyone has had this issue - you have it, and you shouldn’t have any concerns regarding the why s and wherefore s. Your responsibility is to simply ensure it gets booked into an Audi dealer, and politely instruct them to ‘fix it please’. Perhaps you would be kind enough to let us know how you get on. Regards, Gareth.

Welcome Jagdeep, I think anyone attempting to answer this will need a clearer timeline to best ensure sound advice. ’I took ownership……. ‘ When and what mileage have you covered since? ‘…sat for about 3 months…’. Was the car running rough at the point of collection, or has it developed this symptom since driving it? ‘….between 1 to 2 posts…’ Sorry don’t understand. Regards, Gareth.

Just sorted Martin, but left the nice side view photo. Enjoy the car. Regards, Gareth.

Hello Martin, Straight to the point:- Cloning your registration number from the comfort of the fraudster’s arm chair. They don’t even have to go out into any street to find an appropriate model/colour to clone. Not my car Martin, so really doesn’t affect me. If it was, I wouldn’t display the registration, but I perfectly understand if it doesn’t concern you. Regards, Gareth.

Welcome Martin, Looks a nice car. If this were mine, I certainly wouldn’t display photos of it on an open-to-all forum with the registration number showing. Perhaps you could amend them - if you want to. Regards, Gareth.

Hello Peter, We notice you have returned to the forum, but we still await your answers.

Thanks for coming back on this. I won’t ask then, but it is important!

Welcome Steven and sorry to hear of your issue. ‘Seems to be a well known problem…’ I concur with that. Worth doing a forum search on ‘Adblue’ using Everywhere on the drop down menu. Stevey Y on here would be your man to give you sound advice on this. Regards, Gareth.

Or reconditioning your old one if possible?

Or preferably, quality aftermarket parts.

Pleased to see you have posted a photo which hides the registration number Yvonne. Very wise. Regards, Gareth.

Diagnostics? No. It seems that by your last statement, you have (understandable?) concerns regarding the potential for belt failure. When this assembly starts making noises, it’s too late! I think all the pros and cons of following VAG’s latest recommendations have been clearly laid out, and are adequately presented to allow you to make a decision in regard to what you (in caps) want to do. Perhaps you would be kind enough to let us know what you decide to do John. Regards, Gareth.

Hello Pete, It will be impossible to advise what needs changing to cure the noises you mention, without actually inspecting the vehicle. It would be expected to have some wear relative to mileage and age, but you maybe guided by any advisories on the last MOT. Regards, Gareth.